Dental Office Manager/ Treatment Coordinator

Job Description Job Description Office Manager / Treatment Coordinator Empower Dental Pasadena Full-time Pasadena, CA $70K – $80K + bonus About us Empower Dental Pasadena is a modern, high-technology dental practice specializing in complex, high-value care — full mouth rehabilitations, implants, and All-on-X procedures. We invest in cutting-edge technology, digital workflows, and a team that knows how to match the right treatment to each patient and guide them confidently through a yes. If you've closed large cases and love doing it, you'll thrive here. The role This is not a traditional front desk position. We need a closer — someone who can sit across from a patient facing a $25,000–$60,000 treatment plan, build genuine trust, address objections, present financing options, and get them scheduled. You'll also run the front office, manage the team, and own the numbers. This is a leadership role with serious earning potential for the right person. What you'll own Present and close full mouth rehab, implant, and All-on-X treatment plans with confidence and precision Navigate patient objections and financing conversations — CareCredit, Sunbit, in-house options Drive daily production and collections to meet and exceed practice targets Manage front office operations: scheduling, recalls, insurance verification, and patient flow Lead and develop the front desk team, setting standards for patient experience and performance Optimize scheduling to maximize provider utilization and minimize gaps Track KPIs and report financial performance to practice leadership What we're looking for 5+ years of dental treatment coordination experience, with significant exposure to high-value cases Direct experience presenting full mouth rehabilitations, implants, and All-on-X — you understand the treatment and can speak to it fluently with patients Exceptional sales skills — you close large cases, handle objections gracefully, and know how to build the trust that moves patients to yes Proven track record of case acceptance rates and collections results you can speak to Experience with dental practice management software (Dentrix, Eaglesoft, or similar) Strong grasp of dental insurance, third-party financing, and collections workflows Natural leader — someone patients trust with big decisions and team members look up to Compensation & benefits Base salary $70K – $80K Collections bonus Performance-tied Our bonus structure is directly tied to collections — the more you drive, the more you earn. For a high-performer who closes large implant and All-on-X cases consistently, this compensation package is designed to be very competitive. Additional benefits include paid time off and continuing education support. How to apply Send your resume and a brief note highlighting your experience with implant and full mouth rehab case presentations — and your results — to View email address on click.appcast.io. Candidates who share specific case acceptance rates or collections metrics will be prioritized.