Senior Business Analyst

Role Description

As a Senior Business Analyst, you will act as a primary business owner and operational lead for enterprise commercial systems, with a strong focus on Mobile Apps, Salesforce (SFDC), SAP integrations, and downstream ERP processes. You will be accountable for:

• Requirements and design
• Test execution
• Production issue triage
• Data validation
• Business signoff

This role requires deep functional understanding of end-to-end transactions, the ability to analyze data discrepancies, and strong judgment in prioritizing business critical issues.

What you will do:

• Own end-to-end functional workflows spanning Salesforce, Salesforce Mobile, middleware, and SAP.
• Translate business problems into clear functional requirements, acceptance criteria, and validation scenarios.
• Review current-state system behavior using reports, dashboards, and ad-hoc data analysis to identify gaps, inconsistencies, or failure points.
• Lead test planning and execution across web and mobile platforms.
• Act as a functional escalation point for production issues, ensuring issues are properly scoped, routed, and resolved.
• Communicate clearly with business stakeholders on status, impact, and next steps.
• Build and analyze Salesforce reports and Power BI outputs to monitor transaction volumes, trends, and anomalies.

Qualifications

• Bachelor’s degree in Management Information Systems, IT, Business, or related field.
• Minimum 2 years of professional experience supporting Salesforce, Salesforce Mobile, ERM, ERP, and/or enterprise business applications.
• Experience leading UAT, production issue resolution, and business sign offs.
• Experience analyzing and explaining data discrepancies and system behavior.

Requirements

• Salesforce Admin certification (preferred).
• Experience working in an Agile Development environment (preferred).
• Experience with incident/change management processes (preferred).

Benefits

• Travel Percentage: 10%
• Pay Ranges:
• USN: $69,500 - $110,900 USD Annual
• US5: $73,000 - $116,400 USD Annual
• US10: $76,500 - $122,000 USD Annual
• US15: $79,900 - $127,500 USD Annual
• US20: $83,400 - $133,100 USD Annual
• US30: $90,400 - $144,200 USD Annual

Company Description

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.