Product Analyst

Description

Our client is a leading U.S. mortgage lender and servicer dedicated to helping customers achieve and sustain homeownership. With a growing technology organization supporting digital products, enterprise data, cloud platforms, and customer-facing applications, this customer offers the opportunity to work on large-scale systems that impact millions of homeowners nationwide.

The Product Analyst II is a critical partner to the Product Owner/Product Manager and Scrum Team, responsible for translating strategic goals into actionable product requirements and measuring the overall effectiveness of modernization initiatives. This role provides data-driven insights and process support, ensuring goals related to feature delivery, process efficiency, and risk mitigation are met and continuously tracked.

The Product Analyst II will:

• Translate data-driven insights into actionable recommendations, partnering with Product Owners to ensure analysis results in measurable strategic or operational improvements.

• Establish post-implementation tracking to measure and validate the actual business value and impact realized from product changes or strategic recommendations.

• Proactively identify and communicate emerging risks, optimization opportunities, or performance gaps to Product Leadership, translating complex analytical findings into clear business implications for strategic decision-making.

• Partner with the Product Owner to define, document, and refine user stories, acceptance criteria, and technical requirements for development.

• Actively participate in backlog grooming and prioritization sessions to ensure a well-defined and ready-to-deliver backlog.

• Support the Scrum Team by testing functionality as it’s being delivered and ensuring it meets the defined acceptance criteria.

• Engage directly with business stakeholders and end-users to understand, document, and prioritize new features and enhancements.

• Lead the triage and troubleshooting of production issues, collaborating with engineering and business teams to ensure timely resolution and root cause analysis.

• Analyze and report on the effectiveness of the data governance tool/function, measuring its contribution to accelerating time-to-insight and building data trust.

• Track data quality and integrity metrics during Data Ingestion & Lineage (Legacy to Snowflake via Pennypipe), including supporting automated reconciliation tests.

• Develop and monitor KPIs related to the Policy & Governance Framework to demonstrate progress in Risk Mitigation and Compliance.

• Develop metrics to monitor the rate of automatic resolution for failed Pennypipe replication jobs, ensuring the goal of achieving high Operational Resiliency and "zero business-critical reporting outages" is met.

• Support the evaluation of external governance platforms (e.g., DataHub/Collate/Sifflet) with data-driven cost-benefit analysis.

Qualifications:

• 4 Year college degree (Bachelor) or equivalent work experience

• Deep understanding of Agile methodologies (Scrum/Kanban), including writing user stories, defining acceptance criteria, and managing a product backlog.

• Strong quantitative and qualitative analytical skills, with a proven ability to define, measure, and report on key performance indicators (KPIs) for complex technical platforms.

• Tool Expertise: Tableau, Sigma, Power BI, BI toolset

• Proficiency with data warehousing (e.g., Snowflake) and SQL, BI tool analytics (e.g., Sigma), and an understanding of data governance/metadata concepts.

• Experience in monitoring data quality, tracking data lineage, and assessing migration risk.

• Ability to synthesize complex analytical findings into clear, concise reports and presentations for both technical and business stakeholders.

• Experience with JIRA, Scrum, Kanban, Sprint Planning

Experience Level

Intermediate Level

This is a Contract position based out of Cary, NC.

The pay range for this position is $40.86 - $40.86/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Cary,NC.

This position is anticipated to close on Sep 30, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.