AI Product Lead: GenAI for Contact Centers
Harvard Partners, LLP
A reputable consulting firm seeks a Vice President of Client Services & Talent Operations to lead the AI/GenAI strategy for assisted services. This mid-senior role involves enhancing customer experiences, automating tasks, and improving productivity within contact centers. The ideal candidate has extensive product management experience, particularly in AI and automation within large enterprises. An understanding of AWS Bedrock and strong communication skills are essential. Join us in transforming customer service through innovative AI solutions. #J-18808-Ljbffr Harvard Partners, LLP
Vacancy posted 11 hours ago
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