Customer Support Engineer, AI Hardware
Flux Enterprise
A leading AI technology company in San Francisco is seeking an experienced AI Hardware Engineer. This role involves providing empathetic customer support, creating resources, and advocating for user needs internally. The ideal candidate has 2+ years in customer support, excels at communication, and is detail-oriented. You will contribute to refining support processes in a fast-paced startup environment. Prior experience with hardware or electronics is not required, but welcomed. #J-18808-Ljbffr Flux Enterprise
- ...our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial... ...combine technical expertise with customer-facing skills to support and innovate... ...functional teams—Machine Learning, Hardware, and Infrastructure—to enhance...SuggestedFull timeImmediate startRemote workFlexible hours
- About the Role As a Customer Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training... ...cost of modern AI systems by co-designing software, hardware, algorithms, and models. We have contributed to...SuggestedFull timeRemote workFlexible hoursNight shiftWeekend work
$36 - $43 per hour
...Technical Customer Support Engineer, Tier 2 - West Coast (Second Shift) At UVeye, we're on a mission... ...of this innovation lies our advanced AI-centric technology, representing the pinnacle... ...to analyze, troubleshoot, and resolve hardware issues on-site Ensure effective...SuggestedHourly payAfternoon shift$234k - $260k
...Team The Technical Support team is responsible... ...complex issues and support customers in maximizing value... ...Success, Product, Engineering and others to deliver... ...leverage the latest in AI to scale our support operations... ...: protect computer hardware entrusted to you from...SuggestedWork at officeRelocation packageNight shiftWeekend work- Customer Support Engineer Customer Support San Francisco Senior Full-time ID: VDT26209, VDT26208... ...is the data platform company for the AI era. We are building the enterprise software... ...candidates that have hands‑on lab and hardware management experience. An advantage...SuggestedFull timeWork experience placementShift workWeekend work
$72k - $85k
A life-saving technology firm in California seeks a Technical Support Engineer to diagnose and resolve issues in real-time across their connected hardware and software platform. This role emphasizes customer interaction, log analysis, and presents a unique opportunity to...$180k - $260k
...Operations team shepherds our customers' adoption of AI and ensures that our... ...building the very first post-AGI support team.We resolve complex... ...Success, Product, Engineering and others, to deliver the... ...employment: protect computer hardware entrusted to you from theft...Work at officeRelocation packageShift workWeekend workDay shift$81k - $118k
...educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects... ...observability and security platform for the AI era, providing businesses with unified visibility across...Work at officeImmediate startWorldwide3 days per week$130k - $195k
...build the foundation for agent engineering in the real world, helping... ...prototypes to production-ready AI agents that teams can rely on... ..., 6,000+ active LangSmith customers, and 5 of the Fortune 10 use... ...re hiring a Senior Technical Support Engineer to lead our customer...Work at officeRemote workFlexible hours- ...like owners, and care deeply about solving customer problems with precision. If you want... ...reading. About the role The Technical Support Engineer is a customer-focused problem solver responsible... ...excellence, and fluency with AI-powered tools and workflows that are transforming...Monday to FridayWeekend work
- ...Technical Support Engineer San Francisco, CA About Starburst Starburst delivers enterprise... ..., Starburst helps enterprises power AI and analytics without the cost and complexity... ...questions within both standard and custom deployment environments and assisting with...Local areaFlexible hours
- ...since our founding in 2023. Our customers include companies like... ...building the next hyperscaler for AI agents. ABOUT THE ROLE This is our second support hire. Customers using E2B in production... ...between customers and the engineering team. You'll spend most...Work from home
$210k - $250k
...interpretable, and steerable AI systems. We want AI to be safe... ...of committed researchers, engineers, policy experts, and business... ...the role We are hiring Support Engineers to serve as the named... ...'s most strategic enterprise customers. As a Support Engineer, you'll...Work at officeVisa sponsorshipFlexible hours$10k
...ticket every 7 minutes. We're hiring a cracked cse to show our customers more love. What You'll Do: 30 Day: Ramp to 50 tickets a day... ...SOTA voice agents. 90 Day: Automate 30% of your tickets with AI agents. Who You Are: You've worked at an early startup....Flexible hoursShift work$120k - $165k
...technical backbone of Gamma's support team, you'll resolve complex... ...problems, collaborating with engineering to fix bugs, and building the... ...product to surface patterns from customer feedback, improve internal... ...on improvements to internal AI tools to multiply the team's...Full timeWork at officeWork from home$100 per hour
...values (from Be Human to Turn Customers Into Fans), and want to... ...premier conference for video engineers in the world. We’re backed... ...! About the Role This is a Support Engineering role as part of the... ...service team to improve Mux’s AI-support workflows. Build out...Temporary workWork at officeFlexible hours- ...Who are Plain? Plain is redefining customer support for the next generation of B2B companies... ...faster, and supercharge their workflows with AI. We're a small, tight-knit team with... ...taker" role. As one of our Support Engineers, you'll be a clear owner of support...Work at officeImmediate startDay shift3 days per weekEarly shift
$120k - $190k
About Glean: Glean is the Work AI platform that helps everyone work smarter with AI... ...infrastructure to govern, scale, and customize AI across their entire business - without... ...looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-...Work experience placementHome officeFlexible hoursShift work$125k - $151k
...only vertically integrated AI infrastructure company built... ...work of your career, help our customers and partners advance their... ...compute power. As a Senior Cloud Support Engineer, you'll play a crucial role... ...issues related to VMs, hardware failures, and scaling tests...Full timeTemporary work$115k - $190k
...create the next generation of Gen AI-driven code reviewers: a symbiotic... ...significantly outperforms individual engineers. We combine language models with human... ..., enterprising Technical Support Engineer to join our growing customer support organization in the Americas...Weekday work- Requirements 3+ years in Technical Support, SaaS Support, Technical Customer Success, or similar customer‑facing... ...environments (Desirable) Familiarity with AI, data platforms, ETL workflows, or... ...involves As a Technical Support Engineer at Unstructured, you’ll support...Remote work
- ...environments, Starburst helps enterprises power AI and analytics without the cost and... ....ai. Job Summary The Technical Support Engineer (TSE) acts as a Starburst SME for a book... ...technical questions within both standard and custom deployment environments and assisting with...Local area
$80k - $90k
...Full-time employee Department: Engineering Reports to: Head Of... ...About the role We’re hiring a customer-facing engineer to be the first... ...Experience developing with generative AI or voice agents. Experience... .... Prior customer-facing or support/TA experience. How we’ll...Permanent employmentFull timeRemote work$105k - $130k
...monitoring tools. About the role At Sentry, our customers are software developers - solving their... ...knowledge of our product. Sentry’s engineers and product managers are always active... ...even better than it already is - Sentry Support Engineers are expected to engage with our...Hourly payInternshipWork at officeWeekend work- ...achieve this ambitious goal together. Customers love Rootly. Some of the fastest growing... ...customers. We’re looking for a Technical Support Engineer to join our team. If you love solving complex... .... Unlimited token usage and access to AI tools A fast‑moving, high‑impact...Remote workHome office3 days per week
$120k - $165k
A tech company in San Francisco seeks a Technical Customer Support Associate to resolve complex issues and enhance user experience. Responsibilities... ...include debugging technical issues, collaborating with engineering teams, and maintaining documentation. The role requires 1-2...Full timeWork at officeRemote work- ...bringing autonomy to software engineering. We are looking for a... ...Services Engineer to ensure customers get maximum value from our developer... ...production environments, including hardware, operating systems, networks... ...to Have: Experience with AI/ML or enterprise software (especially...Work at office
- About Reducto Reducto helps AI teams ingest real world enterprise data with state of... ...First Round Capital, and are hiring a Support Engineer. We would love to meet you if you: Communicate... .... Have experience applying LLMs to customer-support workflows (classification,...Work at officeLocal area
$140k - $187k
...company in the world runs on custom software for critical operations... ...metrics, handling customer support workflows, building admin dashboards... ...of security and governance. AI is redefining what it means to... ...’re adding Community Support Engineers to provide technical advice in...Work at office- E2B is looking for a Technical Support Engineer in San Francisco to own the front-line customer interactions. This role involves responding to technical customer issues, reproducing bugs, and improving documentation. The ideal candidate has 2+ years in a similar role,...
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