Project Account Manager

Project Account Manager

P1 Service, LLC, is seeking a Project Account Manager for our Wichita office. Join our P1 Team! P1 Service, LLC., part of the BCTS family of facility solutions providers, provides customers with the best in HVAC, mechanical, electrical, and plumbing service. Our turn-key solutions for all types of building solutions in a variety of markets has made P1 Service one of the top contractors in the nation. When you work for P1 Service, you'll be part of a culture that puts safety first, treats associates like family, and provides challenging work in a rewarding, energetic environment. P1 Service takes pride in maintaining a high standard of excellence along with an ethical and friendly business culture. P1 Service, LLC. is an equal opportunity employer. All qualified applicants will receive consideration for employment, regardless of status, including status as a protected veteran or as an individual with a disability.

The Opportunity

We're seeking a dynamic Project Account Manager to support Service Techs and assure that customer commitments are met. This includes dispatching Service Techs according to the schedule, receiving customer calls and adjusting schedule as required, successfully completing calls, and creating accurate completed call records ready to be priced and invoiced.

What You'll Do

• Analyzes the market and current business performance. Understands the business environment of local markets including competition, purchasing and business trends.
• Participates with the management team representative on strategically important target accounts. Establishes and maintains personal long-term customer relationships with strategically important accounts to influence opportunities.
• Manages assigned service sales portfolio to maximize customer relationships and opportunities.
• Increases market penetration in existing customer base business at key, target, managed and maintained owner accounts. Manages and assessing potential customers and opportunities. Consistently seeks to expand the scope of business with owners. Ensures the development and maintenance of Account Plans with all appropriate accounts.
• Uses approved consulting style selling techniques to determine prospect and customer needs and to match P1 capabilities to those needs.
• Have a competent understanding of mechanical or electrical systems. Be able to identify problems and propose cost-effective solutions.
• Understands the prospect's organization and decision-making process. Work with the customer on ways to reduce their system related owning and operating costs using a P1 solution. Make efficient sales presentations. Anticipate and answer questions and objections in a proficient and responsible manner. Commit the customer to a decision-making timetable.
• Manages prospect and customer relations throughout the sales cycle and sustains a supportive working relationship with customers to include monitoring their satisfaction.
• Must be capable of building rapport and productive working relationships with customers, vendors, and other outside agents. Effectively represent the company's interests to outside agents to maximize profits.
• In a timely fashion, prepares complete, clear and concise reports, proposals, booking packages and required company paperwork. Maintain written supportive information relative to delays, changes, special conditions, schedules, etc.
• Provides support for any special projects as assigned by your manager. These special projects, at the determination of your manager, may or may not become part of this position's primary responsibilities.

Benefits for full-time non-bargaining personnel include:

• Educational Assistance program
• PTO and holiday pay
• Volunteer community service paid time off
• Bereavement paid time off
• Company paid life insurance
• Company paid disability insurance
• Company paid Employee Assistance Program with counseling
• Company paid financial education & wellness program with budgeting resources
• 401K retirement plan
• Health with HSA, Dental, and Vision insurance
• Dependent Care FSA
• Voluntary Life insurance
• Voluntary Hospital Indemnity, Critical Illness, and Accident insurance plans
• Voluntary LegalShield and Identity Theft protection plans
• Employee Discounts

Requirements and Qualifications:

• High school diploma or equivalent is required
• 2-3 years of sales experience
• Proficient in Excel, Outlook and general ledger software

Preferred:

• Bachelor's degree in mechanical engineering or another related field of study
• Possesses a demonstrated record of success in selling services or other intangible offerings.
• Must be self-disciplined, results driven and accustomed to winning sales awards through consistently high performance.
• Desire, ability, skills and leadership to manage the entire sales cycle is essential.
• 3-5 years of work experience in the mechanical or electrical service/construction industry