Assistant Store Manager

Assist Store Manager – Speedy Cash – Kansas City, MO As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands‑on experience running a store. You’ll develop your leadership skills by driving account management, customer outreach, and risk management. It’s performance‑driven, people‑first, and packed with growth potential. What We Offer Compensation The hourly wage for the position is $16.50 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks Paid on‑the‑job training and a comprehensive new hire program. Access to a robust learning management system with e‑learning modules. Cross‑brand training enabling opportunities across our eleven brands. Enrollment in a key holder program designed to enhance leadership potential for promotion. Performance‑based career advancement. Educational reimbursement program. Multiple coverage options for medical insurance, including telemedicine and HSA/FSA. Traditional 401(k) and Roth 401(k) Retirement plans with generous company match. Company‑Sponsored Life and AD&D Insurance. Voluntary benefits: dental, vision, short‑term disability, life insurance, and more. Free access to mental health resources, life coaching, and Employee Assistance Program. Discount Marketplace with exclusive discounts from retailers. Paid time off that grows with tenure, starting with 12 days in the first year. Business casual dress code that includes jeans and sneakers. *Benefits are subject to change and may vary by location. Please consult benefit documents for details and eligibility. What You’ll Do – Essential Duties and Responsibilities Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate and process loan/pawn applications, check cashing transactions, and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships. Oversee account management and recovery processes, including collection calls, while maintaining customer service focus. Maintain customer information in the POS system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives to ensure quality standards and safety procedures. Perform duties outside the office, including on‑site vehicle appraisals, store errands, and external marketing. Meet performance standards through partnerships, referrals, and hosting community events. Maintain office security protocols, manage vault and cash drawer opening/closing procedures. Ensure compliance with company policies, local, state, and federal laws; conduct audits and compile financial data. Maintain store appearance and cleanliness, scheduling maintenance services. Work efficiently in a fast‑paced environment, handling multiple tasks. Conduct additional tasks as directed by leadership. Maintain full‑time work schedule, including weekends; minimum 40 hours per week. What We’re Looking For – Qualifications and Skills High school diploma or equivalent. Minimum one year’s experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience. Excellent verbal and written communication skills. Proficiency with phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required; results considered in accordance with applicable law. Ability to meet physical demands: standing 90% of the time, moving up to 25 pounds, operating mechanical controls. Nice to Haves – Preferred Qualifications and Skills Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required at certain locations. Valid driver’s license, auto insurance, and personal vehicle; mileage compensated. Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer, Military Friendly Spouse Employer for four consecutive years, and a Top Employer for Hispanic and Latino employees. We have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial® Family of Brands (“CCF” or “the Company”) is one of the largest consumer specialty finance organizations in the U.S., serving customers, team members, and communities across 24 states with over 1,500 stores. To learn more about careers, visit The information contained herein is not an all‑inclusive list of duties and responsibilities, nor is it an all‑inclusive list of required skills and abilities. The Company may revise the description at any time, and additional functions may be assigned by supervisors as deemed appropriate. Community Choice Financial® Family of Brands uses artificial intelligence tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Company will never ask you for banking or other payment information during the interview or hiring process, and will not conduct interviews via text message. Official communications come from @ccfi.com. In‑store positions are in‑person only. The Company is committed to providing an inclusive workplace free of discrimination based on protected characteristics. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal‑opportunity employer. #J-18808-Ljbffr Ccffamilyofbrands