At our Behavioral Health & Psychiatry Clinics, we open our doors to whole-person
care by supporting a wide range of mental health concerns. Join our team to
support the emotional well-being of all, especially those who are most
vulnerable.
Patient Service Specialists are responsible and accountable for the coordination
of information and support needed for the flow of patients at our clinics. As a
patient-facing caregiver, you’ll provide customer service, helping patients
through processes like check-in, registration, billing/financial aide and
insurance. Patient Service Specialists work in conjunction with our clinical
teams to assist with scheduling, clinic operations and more.
Swedish Medical Group (SMG) provides an extensive range of ambulatory services
to patients throughout the Puget Sound. As a caregiver with SMG, you’ll support
the delivery of cost-effective, clinically competent, reliable healthcare by
following our core values of Justice, Excellence, Dignity, Integrity and
Compassion. Join our team and thrive in our culture of patient-focused,
whole-person care built on understanding, commitment, and mutual respect. Your
voice matters here, because we know that to inspire and retain the best people,
we must empower them.
The Patient Services Specialist – Journey Level performs all core front-office
functions with increased independence and efficiency. The Journey PSS is capable
of performing all aspects of the Associate PSS. This role is responsible for
patient registration, appointment scheduling for routine and basic healthcare
services, and general clerical duties. As a fully engaged member of the care
team, the Patient Services Specialist demonstrates a commitment to compassionate
service, effective communication, and operational excellence in support of
Providence patients and their families.
Providence caregivers are not simply valued – they’re invaluable. Join our team
at Swedish Health Services DBA Swedish Medical Group and thrive in our culture
of patient-focused, whole-person care built on understanding, commitment, and
mutual respect. Your voice matters here, because we know that to inspire and
retain the best people, we must empower them.
Required Qualifications:
- 1 year - Medical office or related healthcare experience or,
- 6 months - Experience as a Providence employee in an Associate PSS position.
Why Join Providence?
Our best-in-class benefits [
are uniquely designed to support you and your family in staying well, growing
professionally and achieving financial security. We take care of you, so you
can focus on delivering our mission
[ of improving the health and
wellbeing of each patient we serve.
Accepting a new position at another facility that is part of the Providence
family of organizations may change your current benefits. Changes in benefits,
including paid time-off, happen for various reasons. These reasons can include
changes of Legal Employer, FTE, Union, location, time-off plan policies,
availability of health and welfare benefit plan offerings, and other various
reasons.
At Providence, our strength lies in Our Promise of “Know me, care for me, ease
my way.” Working at our family of organizations means that regardless of your
role, we’ll walk alongside you in your career, supporting you so you can support
others. We provide best-in-class benefits and we foster an inclusive workplace
where diversity is valued, and everyone is essential, heard and respected.
Together, our 120,000 caregivers (all employees) serve in over 50 hospitals,
over 1,000 clinics and a full range of health and social services across Alaska,
California, Montana, New Mexico, Oregon, Texas and Washington. As a
comprehensive health care organization, we are serving more people, advancing
best practices and continuing our more than 100-year tradition of serving the
poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this
position. The successful candidate's placement on the wage range for this
position will be determined based upon relevant job experience and other
applicable factors. These amounts are the base pay range; additional
compensation may be available for this role, such as shift differentials,
standby/on-call, overtime, premiums, extra shift incentives, or bonus
opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k)
Savings Plan with employer matching, health care benefits (medical, dental,
vision), life insurance, disability insurance, time off benefits (paid parental
leave, vacations, holidays, health issues), voluntary benefits, well-being
resources and much more. Learn more at providence.jobs/benefits
[
Applicants in the Unincorporated County of Los Angeles: Qualified applications
with arrest or conviction records will be considered for employment in
accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for
Employers and the California Fair Chance Act
[
Providence Swedish is the largest not-for-profit health care system in the
greater Puget Sound area. It is comprised of eight hospital campuses (Ballard,
Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle),
Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East
King County) and the Mill Creek area in Everett; and Providence Swedish Medical
Group, a network of 190+ primary care and specialty care locations throughout
the Puget Sound. Whether through physician clinics, education, research and
innovation or other outreach, we’re dedicated to improving the wellbeing of
rural and urban communities by expanding access to quality health care for all.
Providence is proud to be an Equal Opportunity Employer
[ We are committed to the principle
that every workforce member has the right to work in surroundings that are free
from all forms of unlawful discrimination and harassment on the basis of race,
color, gender, disability, veteran, military status, religion, age, creed,
national origin, sexual identity or expression, sexual orientation, marital
status, genetic information, or any other basis prohibited by local, state, or
federal law. We believe diversity [ makes us
stronger, so we are dedicated to shaping an inclusive workforce, learning from
each other, and creating equal opportunities for advancement.
For any concerns with this posting relating to the posting requirements in RCW
49.58.110(1), please click here [ where you can
access an email link to submit your concern.
