Office Admin
$18 per hourCrown Staffing LLC
Crown Staffing is urgently hiring for a Customer Service Coordinator.
Customer Service Coordinator Job Details
Schedule : Monday-Friday, 9:00 AM-5:30 PM
Pay Rate: $18.00/hr
Location : Hamilton, OH
Customer Service Coordinator Requirements/Qualifications
- Two years of customer service experience required.
- Proficient computer skills required.
- Previous warehouse management system (WMS) experience required.
- Excellent written and verbal communication skills.
- Strong attention to detail and organizational skills.
- Ability to work well in a team environment.
- Ability to professionally resolve customer concerns.
- Ability to manage multiple tasks and priorities.
- Previous warehousing experience preferred.
- Ability to work 40-45 hours per week.
- Flexibility to work as needed.
As a Customer Service Coordinator, your responsibilities will include:
- Process customer requests accurately and efficiently.
- Import customer orders into the warehouse management system.
- Generate outbound paperwork according to customer requirements.
- Schedule and coordinate driver delivery and pickup appointments.
- Collect, sign, and present required paperwork to drivers.
- Scan, file, and send customer paperwork.
- Respond to and proactively manage customer communication by email and phone.
- Look up inventory and other information for customers.
- Act as a liaison between customers and management to help resolve concerns.
- Resolve customer concerns in a professional, organized, and timely manner.
- Maintain accurate records and documentation.
- Support daily customer service and warehouse operations.
Once hired-on, employees can expect:
- Stable full-time opportunity.
- Hands-on experience with customer service and warehouse operations.
- Opportunity to develop WMS, inventory, and logistics skills.
- Professional, team-oriented work environment.
- Opportunity to build administrative and customer service experience.
- Weekly pay
- Direct deposit with pay card option
- Health care package
- Opportunities for permanent placement and career advancement
Vacancy posted 2 days ago
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