Sr. Operations Manager

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. The Senior Operations Manager directs the development and implementation of activities in production areas to meet production goals, as well as cost and quality targets. This position requires a comprehensive understanding of design and production, program management skills, proven strategic planning and business execution capabilities, as well as ability to work collaboratively across multiple disciplines. The position will be a key leadership role responsible for enabling production and revenue targets. In addition, this person prioritizes production schedules based on product introduction, equipment efficiency, and materials supply. Plans and administers procedures and budgets. Makes budgetary recommendations regarding and controls capital expenditures and direct/indirect labor. Develops schedules and manpower requirements for assigned areas. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Duties & Responsibilities Develop strategic plans and objectives in accordance with overall company strategy. Make final decisions on administrative or operational matters. Influence Customer and Senior Leadership Team via verbal or in-person presentations. Maintain budgets, productivity, efficiency, and quality. Manage capacity and resource planning, material planning, budgeting and capital investment plan and projects. Ensure all products delivered meet customer requirements in terms of schedule and quality. Drive continuous improvement efforts and foster a culture of continuous improvement. Research, evaluate, recommend, and implement investments in technology, equipment or systems that will enhance the plant's production capabilities to optimize production, improve efficiency and reduce conversion cost. Take full ownership of the responsible area by driving and steering everything needed to get product out the door meeting all Safety, Quality, Cost and Volume targets. Drive all plant metrics for the operational area, including various KPIs in Quality, Safety, Cost, Volume. Take complete ownership of safety within the department. Build teams of direct reports along with hourly staff. Ensure the scheduling of customer orders is level loaded and properly planned with all material, personnel and other necessary resources prior to an order being scheduled. Multi‑task multiple projects while managing day‑to‑day operational requirements, and participate with support functions (quality, manufacturing engineering, scheduling, buying, R&D) to ensure all functions work together to meet targets. Create operating rhythm and drive communication and recognition at all levels in the plant consistent with business strategy. Direct, often in innovative ways, the resolution of highly complex or unusual business issues that may cross functional or department lines. Anticipate and communicate actionable business data to ensure continuous process improvements and waste reduction with measurable financial results. Required Skills & Experience Bachelor's degree in engineering or related technical field. 8+ years of proven direct, operational leadership experience, including significant experience managing hourly personnel. Experience implementing Lean/six sigma continuous improvement methodologies and principles. Experience with semi‑automated or fully automated production lines. Planning, forecasting, and budgeting experience. Strong root cause analysis skillset and ability to develop action plans to address problems quickly. Hands‑on experience managing complex and inter‑related manufacturing operations. Excellent organizational skills and attention to detail. Excellent written and verbal communication skills. Preferred Skills & Experience MBA. Experience with a world‑renowned operating system (e.g., DBS, HOS, etc.). 5S/6S, Lean certifications. Travel 1–10% This position also includes a competitive benefit package including financial, social, health and wellbeing programs, flexible vacation, 401k matching, employee stock purchase program, and more. This position is eligible to participate in an annual bonus program. Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for! Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at View phone number on click.appcast.io or email View email address on click.appcast.io. #J-18808-Ljbffr