Eat Smart, Move More, Weigh Less Program Assistant

Posting Number: PG194666EP Working Title: Eat Smart, Move More, Weigh Less Program Assistant Anticipated Hiring Range: $48,000 - $53,000 Work Schedule: Monday - Friday, 8 am - 5 pm Job Location: Raleigh, NC Department: Department of Agriculture and Human Sciences About the Department: The Department of Agriculture and Human Sciences at North Carolina State University integrates the functions of research, teaching, and extension to advance effective and impactful learning, discovery, translation, application, and engagement. Improving the lives of children and youth, families, and communities. Essential Job Duties

PROGRAM ADMINISTRATION (40%)

Coordinate mailings of program materials as well as attendance‑based incentives to enrolled program participants based upon outlined protocols. Connect with appropriate vendors to secure and manage inventory of all program materials, including workbooks, journals, and incentives. Assist with various program operations‑related tasks such as updating enrollment counts, tracking client invoices, etc. Assist with credentialing and filing related paperwork for program instructors to ensure they are in‑network with insurance providers for the purposes of claims filing. Assist with claims submissions and associated tasks such as eligibility checks, denied claims tracking, etc. Coordinate and maintain a database of instructor sub requests. Assist with scheduling meetings for the team as needed. Attend and report at regularly scheduled team meetings.

COMMUNICATIONS (60%)

Provide primary coverage for program admin email accounts and respond to emails in a timely manner. Send standard emails to enrolled program participants at the beginning and end of each program series. Review participant communication in the online portals for select instructors per defined program protocols. Maintain and communicate the task list to the program web developer on an ongoing basis to ensure program websites, online registration systems, and participant portals are up‑to‑date and functional. Collect, organize, and post participant testimonials on program websites. Post regular content to program social media accounts on platforms such as Facebook, Instagram, and Pinterest. Post blogs submitted by team members on program websites and track views using Google Analytics. Draft and schedule monthly newsletters to highlight recent blogs and upcoming classes for programs. Update basic website content as necessary using WordPress. Assist with marketing/recruiting events to create awareness about the programs. Maintain a relevant contact database in Constant Contact or a similar platform and conduct email marketing campaigns for the target audience. Other Responsibilities Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities. Minimum Education and Experience Bachelor’s degree in a health‑related field (Public Health, Social Work) and at least three years of work experience. Experience with creating and posting relevant social media content is required. Proficiency with MS‑Excel is required. Other Required Qualifications The applicant must be self‑initiating and able to multitask effectively and efficiently in a complex environment. A successful candidate will be one who is a team player, demonstrates exceptional organizational skills and has a strong attention to detail. Preferred Qualifications Experience with WordPress and Constant Contact is preferred. Experience with claims submission to insurance providers is preferred. Required Licenses and Certifications A valid driver’s license is required for travel. NC driver’s license is required within 60 days of hire and must be maintained. Equal Opportunity Employer Statement: NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact View phone number on click.appcast.io to speak with a representative of the Office of Equal Opportunity. Final candidates are subject to criminal & sex offender background checks. NC State University participates in E‑Verify, and federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. #J-18808-Ljbffr NC State University