Assistant General Manager

Assistant General ManagerWelcome to Fire Bowl Café, where modern Asian cuisine meets fresh, fast, and flavorful dining. Founded in Austin, Texas, we've been dedicated to crafting an unforgettable dining experience since 1996. At Fire Bowl Café, we hold the dining experience in the highest regard, ensuring that every meal is not just a meal, but a memorable occasion. As we move into a growth phase, we're seeking an Assistant General Manager to join the team at our Fire Bowl Café - Austin restaurant. The Assistant General Manager supports the General Manager in supervising the full P&L and daily operations of a single fast-casual location. Our AGM will assist in recruiting top talent, cultivating a high-performance culture, delivering exceptional guest experiences, driving sales growth and controlling costs, all while upholding brand standards in a clean and safe environment. If you're looking for a fair and transparent ownership team that genuinely values your input and is dedicated to your professional growth and success, please apply today for immediate consideration! What We Offer: Competitive Starting Salary Health Insurance Options PTO Significant Opportunity for Growth and Advancement Performance Based Incentives Comprehensive Training and Career Advancement Opportunities Employee Meal Discounts A Supportive Culture Focused on Growth, Accountability, and Hospitality Excellence Job Responsibilities: Live and communicate DLCRS's Purpose, Mission, and Core Values Recruit, interview, and hire A-Player candidates weekly, maintain the hiring portal Onboard new hires and ensure completion of DLCRS Training programs Coach and develop team members through regular feedback, cross-training, and performance reviews Build and mentor a leadership bench: 5 Shift Leaders (staffing varies by location) Deliver friendly, quick, and accurate service that exceeds guest expectations by modeling G.U.E.S.T. Create a guest centric atmosphere from ordering to dining and take-out Drive and act on guest feedback to coach your team Ensure all incoming calls are answered promptly and professionally Achieve year-over-year sales and guest count increases Execute in-store promotions and upselling techniques Control labor and food costs to budget (or improve) drive net operating profit growth Analyze daily, weekly, and monthly sales reports, develop action plans to hit P&L targets Enforce schedule guidelines, optimize staffing for peak traffic and special events Conduct daily and weekly operational checklists and facility "walks" for safety, cleanliness, and equipment upkeep Ensure cash-handling procedures, deposit controls, and close-out sales processes are executed flawlessly Respond to correspondence from Operations leadership and RSC staff in a timely manner Monitor inventory levels, perform regular counts and reconcile discrepancies Ensure proper storage, FIFO rotation, and safe handling of all food products Coordinate maintenance and repairs for kitchen equipment and facilities Implement waste-and-expired-product protocols Job Qualifications: At least 18 years of age High school diploma or equivalent Minimum of three years of restaurant leadership experience, including P&L responsibility Strong business acumen with proficiency in labor reporting, cost controls, and administrative systems Demonstrated ability to recruit, develop, and retain high-caliber teams Excellent communication, coaching, and conflict-resolution skills Basic PC skills (email, reporting, scheduling software); willingness to learn proprietary systems Food Safety Certification/Food Handler's Card (or ability to obtain upon hire) Ability and willingness to step into other roles if needed Food service, hospitality, and/or F&B experience is preferred Valid driver's license, reliable vehicle, and proof of insurance Legal eligibility to work in the United States Ability to stand and walk continuously for six + hours per day, bend, reach, and lift up to 50 lbs. Work thirty-five to forty hours per week, including mornings, evenings, weekends, and holidays as needed DLCRS is an equal-opportunity employer committed to building diverse teams and fostering an inclusive workplace. If you're driven by results, passionate about people, and dedicated to operational excellence, we want to hear from you.