Event Manager

Overview Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Role Coordinate and manage events at Osceola Heritage Park. Responsibilities Meet with client groups to plan and organize assigned meetings and/or events. Coordinate activities with the various service contractors and vendors for assigned meetings and/or events. Coordinate/assist in all outside services and equipment required for events. Work in conjunction with Food & Beverage in meeting and determining client needs. Keep clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details. Review floor plans and determine requirements. Develop and design floor layouts on Delphi as needed. Write event work orders, contractual obligations related to insurance, deposits, etc. Maintain accurate records of pre-event planning, client requests, billable charges, service orders, contractual requirements, etc. Prepare cost estimates and monitor final billing. Assure quality service and timely invoicing. Attend appropriate planning, organization and other event and facility meetings in support of facility operations. Explain and guide clients in preparation of events by interpreting and explaining contract provisions, policies and procedures. Supervise staff and oversee all aspects of facility operations related to events. Assist in the supervision of the part-time event service staff as needed. Serve as Event Manager for OHP events. Serve as primary liaison between clients and facility departments. Develop and maintain post event information database files including Post Assessment and Client Evaluation Forms. Plan, coordinate, and execute events according to needs of the client. Issue proper paperwork and communicate all event needs and information to all departments in a timely manner via EWO’s and Event Change Sheets. Interpret and explain contract provisions to clients. Perform other activities as the event requires. Monitor and assist with facility setup, changeover, and maintenance in conjunction with Facility Operations Manager as needed. Maintain total responsibility and authority over clients, staff, personnel, patrons, security, and safety with this role. Attend weekly or other meetings as needed to meet role and responsibility. Maintain harmonious relationship with all departments and staff. Ability to work extended/irregular hours including nights, weekends, and holidays. Perform other job duties as assigned. Supervisory Responsibilities Carry out supervisory responsibilities in accordance with all Legends Global policies and applicable laws; responsibilities include training employees; planning, assigning, and directing work; addressing complaints and resolving problems. Qualifications Ability to work with minimum supervision. Ability to work flexible hours based on events, including daytime, evening, weekends, and holidays, as needed. Bilingual in English and Spanish preferred. Education and/or Experience preferred: B.S. degree in business or hospitality. Previous management experience in a similar venue. At least one year of actual experience in public facility management, promotion, or operation of conventions or trade shows or service-related operations whose primary function is to provide direct on-site service to the public. Working knowledge of Delphi. Strong computer skills to include Microsoft Word, Excel, and Outlook. Demonstrated knowledge of accounting and financial procedures. Experience with spreadsheets and computerized ticket systems preferred. Ability to prioritize multiple projects, analyze data and figures. Advance writing skills required. Excellent communication, problem solving, organizational and interpersonal skills required. Ability to effectively supervise and coordinate staff. Professional presentation, appearance, and work ethic. Excellent public relations skills. Ability to work under pressure and meet deadlines. Ability to function in a fast-paced, team-oriented environment. Compensation and Benefits Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. Location & Physical Demands On Site (Osceola Heritage Park, Kissimmee FL) The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands. The person must be able to climb stairs and walk long distances to access all seating. Must be able to stand or sit for long periods of time, ability to lift up to 50 pounds, may require some duties at specific heights. Specific vision abilities required, including being near and far sighted with or without a prescription. Equal Opportunity Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. #J-18808-Ljbffr ASM Global-SMG