Staff Product Designer, NAPP

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It's why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It's why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it's why our business strategy centers on making journalism so good that it's worth paying for.

Mission Overview & Responsibilities :


The New York Times is looking for a Staff Product Designer with strong UX, product and editorial experience who uses prototyping to elucidate where AI adds value for our users.

The New A.I. Products and Platforms (NAPP) mission is a critical, company-wide initiative tasked with building the next generation of A.I.-powered products to accelerate The New York Times's essential subscription strategy..

As a Staff Product Designer you'll use editorial and design judgment to imagine and prototype AI-powered editorial experiences while upholding the highest levels of journalistic and product excellence.

You'll work with teams to uncover opportunities to deliver better experiences to our readers using A.I., across our bundle of connected products. You'll create and validate prototypes that meet users' informational needs and align with our brand aesthetic and values. You'll create clarity by building, showing your product and newsroom partners what's possible with A.I.

We value an environment of learning and collaboration. You'll play a leadership role to grow and support more junior team members. You'll help promote a "make to think" culture and champion emerging best practices around A.I.-enabled workflows.

Your role will combine elements of product design, product strategy, editorial sense, and engineering. This role is well suited for someone who is comfortable navigating ambiguity, brings curiosity and initiative to their work, and enjoys collaborating with subject matter experts across The Times.

This is a remote friendly position.

Responsibilities:

• Collaborate with product teams across The Times to identify smart opportunities to integrate A.I. into their products and features.
• Imagine concepts for delivering new A.I.-powered experiences for NYT users.
• Use quantitative data and qualitative research to inform design decisions.
• Create clear prototypes of these concepts to validate desirability, feasibility, and usability.
• Use prototypes to lead conversations and set direction with NAPP's leadership team and, in turn, influence our broader A.I. strategy.
• Represent your work to leadership within the company.
• Work with engineering teams in an Agile development environment.
• Champion A.I. innovation and ethics: Stay up to date with industry trends, LLM advancements, and emerging technologies. Champion the ethical and responsible use of AI, ensuring our tools uphold our standards of accuracy and objectivity.
• Own evaluation for quality and editorial integrity: Create frameworks to assess the success of A.I. prototypes and products.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
• You will report to the Deputy Head of Product Design.

Basic Qualifications :

• 7+ years of experience as a product manager or product designer, with recent experience creating coded prototypes using AI-enabled tools and workflows.
• 7+ years of experience collaborating with editorial or product teams to deliver experiences that users love and return to.
• Case studies / portfolio of shipped work demonstrating experience working in 0-to-1 environments where requirements change often.
• Experience designing user experiences that use AI/LLM.
• Experience refining AI's tone, format, and behavior to align with brand guidelines and product quality benchmarks.

Preferred Qualifications :

• Demonstrated support and understanding of our value of journalistic independence.

REQ-020175

#LI-Remote

The annual base pay range for this role is between:

$160,000-$190,000 USD

For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.


For roles outside of the U.S., information on benefits will be provided during the interview process.

The New York Times Company is committed to being the world's best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)'s Know Your Rights Poster is available here.


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