Member Experience Associate
YMCA of Metropolitan Detroit
The YMCA of Metropolitan Detroit is a non-profit organization dedicated to strengthening the foundation of community through youth development, healthy living, and social responsibility. Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, you'll discover more than just a job-you'll enjoy a career with the chance to make a lasting difference in the lives of those around you.
FIND A CAREER THAT MAKES A DIFFERENCE WITH A JOB AT THE Y!
- FREE Family Membership & Discounted Access to Programs
- Flexible Scheduling
- Family-friendly Work Environment
- Employee Assistance Program & Retirement Plan
- At minimum, a high school diploma or equivalent (18+ years of age)
- Experience in customer service, preferably in a busy atmosphere, and typing knowledge
- Strong organizational and communication skills, friendly, outgoing, accurate, neat, dependable, and a self-starter.
- Provides excellent customer service to members and guests through greeting, managing and addressing member concerns, and answering phones
- Maintains a neat, organized work area while engaging with members and families as you direct them to programs and activities
- Builds a positive first impression with a warm smile and personal greeting for all who encounter the YMCA by upholding the YMCA core values
- Performs other assigned duties as directed by Supervisor
- Ability to participate in all physical aspects of the position.
- Ability to sit and stand from a seated position when interacting with members.
program participants. We take any inappropriate interactions between program
participants and with staff very seriously and will fully cooperate with
authorities in any case of abuse.
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