RMA DC Operator I (Onsite)

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change and constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As an RMA DC Operator I, you will play an important role in Axon’s distribution and returns operations. You will support outbound shipping and inbound receiving by ensuring orders are accurate, shipped on time, and properly documented, while also receiving, routing, and tracking returned materials through the correct RMA processing areas. You are organized, detail-oriented, safety-minded, and comfortable working in a fast-paced warehouse or distribution environment. Your work will help ensure products and returned materials move efficiently, accurately, and in compliance with company procedures and applicable regulation. What You’ll Do Use internal systems and software to track, prioritize, route, and process orders and returns Support outbound shipping by preparing, verifying, and coordinating shipments Verify picked orders to ensure correct quantities, items, and documentation Ensure required shipping documents are properly included or affixed, including packing slips, bills of lading, labels, and other shipment documentation Inspect labels, barcodes, and shipment details for accuracy and completeness Coordinate outbound pick-ups with UPS, freight carriers, or other logistics partners as assigned Receive daily RMA return deliveries from carriers Transfer materials throughout the department to the appropriate processing stations Document receiving discrepancies and elevate issues as needed Support various RMA processing requirements based on business needs Maintain a clean, organized, and safe work environment Follow all applicable company policies, safety procedures, and legal/regulatory requirements, including Dangerous Goods requirements when applicable What You Bring Previous shipping, receiving, warehouse, logistics, or distribution experience Working knowledge of logistics, shipping, receiving, or warehouse procedures Strong attention to detail and commitment to accuracy Excellent organization and communication skills Ability to prioritize tasks in a fast-paced environment Problem‑solving skills and ability to identify and elevate discrepancies Ability to safely operate a forklift Experience handling RMA, returns, repair, or reverse‑logistics processes Experience with UPS, freight carriers, bills of lading, packing slips, or shipping documentation Dangerous Goods shipping or handling experience Experience using ERP, WMS, inventory, shipping, or order‑management systems Forklift certification Physical Demands Ability to stand, walk, bend, push, carry for 8 hours at a time; ability to lift 50 lbs unaided; ability to ascend and descend stairs; ability to grasp and use small parts; ability to occasionally kneel, crouch, bend as required to perform tasks. Work Environment Within the Axon manufacturing facility, employees may be exposed to manufacturing noise, ambient temperatures, close quarters, hazards associated with working around moving machinery, exposure to vibrations and industrial lighting. Personal Protective Equipment Personal Protective Equipment will be provided by Axon and may be required when a job task is being completed in or around your assigned department or in another department. This includes, but is not limited to, safety eyewear and hearing protection. Employees are required to apply ergonomic correctness to all job tasks to the fullest extent possible. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, creed, color, sex (including gender identity, gender expression, sexual orientation, pregnancy, childbirth, or medical conditions related to pregnancy or childbirth), breastfeeding, age, marital status, national origin or ancestry, genetic information, disability, veteran status, citizenship status, or any other characteristic protected by applicable local, state, or federal law. Reasonable Accommodations Reasonable accommodations may be made to enable qualified individuals with disabilities and/or religious reasons to perform the essential functions of this position. If you need a reasonable accommodation because of a disability or religious reason for any part of the employment process, please email View email address on click.appcast.io. This email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. #J-18808-Ljbffr Axon