FRONT END/RECEIVING CLERK

Job Description

Efficiently and accurately check all grocery vendor deliveries; perform other needed functions in Produce, Point-of-Sale, and receiving areas. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
• Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
• Greet customers in a genuine and friendly manner throughout the store; assist/escort them to products, perform price checks, load/unload heavy items and help them to retrieve out of reach items.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Enforce receiving operating hours and control flow of vendor traffic through receiving.
• Receive merchandise and verify deliveries for quality, count and condition against invoices.
• Log irregularities/discrepancies/shortages/damaged shipments and process all credits; document vendor resolutions, post invoices and properly store documents.
• Operate equipment (e.g., pallet jack, box cutter, forklift, mop, broom) according to company guidelines.
• Communicate problems that may affect the integrity of the store or vendor.
• Deliver product to applicable storage/work load areas; properly handle all products to reduce waste and manage damaged/spoiled product per policy.
• Rotate perishable merchandise; remove out-of-code merchandise from active storage areas for appropriate credit/return-to-vendor or for disposal.
• Maintain general housekeeping/sanitation standards; keep all warehouse, receiving, storage and spoils areas clean/clear; sweep/mop warehouse floors.
• Assist in responding to emergencies/potential safety hazards.
• Check and maintain equipment for proper performance; advise the store director of problems.
• Observe security standards; report abnormal behavior/policy violations to store director or security.
• Be knowledgeable of the nature/duties of every department position.
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; adhere to all local, state and federal laws, and company guidelines/policies.
• Physical demands include, but are not limited to, regularly sitting, standing, using hands to handle, finger or feel objects, tools or controls; frequently walk, talk/hear, reach with hands/arms, use close vision and adjust focus, visual acuity, exposure to plants, moderate amounts of dust/chemical fumes and varying temperatures; occasionally climb ladders, crouch, kneel, and lift objects up to 100 lbs.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Effective interpersonal, communication and customer service skills
• Ability to work in a fast paced environment
• Friendly, approachable and outgoing demeanor/team player
• Sound judgement/decision making skills
• Basic math skills

Desired

• High school diploma/GED

About Us

Based in the Midwest, Roundy's merged with The Kroger Company in 2015. Today, we're proudly serving Roundy's customers in over 140 stores under the retail banners Pick 'n Save and Metro Market in Wisconsin and Mariano's in Illinois.


As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.


Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.


Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Roundy's family!


If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call View phone number on click.appcast.io or contact the location's management.
What you'll receive from us:


The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page !