Access Control Officer

Access Control OfficerWORK in the ISLAND:Fisher Island, renowned worldwide, presents an exceptional opportunity to join its exclusive community, a global melting pot home to over 700 families from more than 45 nationalities. Known for its privacy and exclusivity, Fisher Island offers some of the finest amenities in the world. The Fisher Island Community Association is dedicated to providing residents and guests with the highest quality of service and professionalism.What You'll Do:We are hiring skilled and dedicated Access Control Officer to provide a safe environment and responsible for delivering excellent for residents, guests, visitors, employees and company assets via established procedures and practices. Accurately control access to authorized persons coming onto the island, while maintaining excellent customer service skills.Maintain established policies and procedures as they pertain to authorized access of persons and vehiclesCommunicate (speak, read, write) clearly in order to assist guests and expedite clearance proceduresPresent a professional attire at all timesMaintain lines of communication with Clearance Center, Shift Supervisor and Security ManagementProvide excellent customer service to all persons arriving to the terminalCoordinate with Island Transportation Department for the safe boarding of vehicles and passengersReport and document all complaints, delays, incidents and topics of importance to the senior officerAccurately handle and document all packages delivered to the postAssist pedestrians with luggage and carry-on bagsPerform other duties as assigned by managementIf you are passionate about being excellent service, we invite you to join our wonderful island familyRequirements:High School DiplomaTwo years' experience in customer service security/safety field preferredExcellent communication and judgment skillsAbility to speak, read and write EnglishHave knowledge of all applicable State and Federal laws.Able to work any shift, including flexible schedules, nights, weekends & holidays.What We're Looking for:To be successful in this position, we are looking for team members who excel in providing excellent experience for our residents, employees, guests, and contractors. This role requires Ability to stand and walk on nearly a constant basis, Indoor/outdoor environment-Prolonged sitting or standing, Indoor/outdoor and public interaction business environment.Licenses, Certifications, Registration: Requires a Driver's LicenseWhat We OFFER:In return, you will receive a competitive compensation package that includes competitive pay, health benefit options (Medical, Dental, Vision, STD, & LTD), vacation/PTO, a matching 401K, an employee assistance program, 10 paid holidays, cafeteria and meal allowances, and free parking. Fisher Island Community Association