Employee Relations Business Partner

Job Description

Job Description

Description:

About Children’s Specialized ABA

Children’s Specialized ABA is designed to address the comprehensive needs of children diagnosed with Autism Spectrum Disorder (ASD). By leveraging the expertise of the Children’s Specialized Hospital Autism Center of Excellence, the program aims to expand access to innovative and compassionate care, empowering children diagnosed with autism to thrive. Children’s Specialized ABA offers home-based, community-based, and center-based ABA therapy.

At Children’s Specialized ABA, we envision a future where every child diagnosed with autism has access to innovative and compassionate care, empowering them to thrive and reach their full potential. Our vision is built on four core values:

• Inclusivity : We celebrate the diversity within the Autism spectrum and are committed to creating an inclusive environment that respects and values each person’s individual strengths and differences.
• Innovation : We foster a culture of creativity and collaboration, exploring new ideas to develop personalized solutions that enhance quality of life for all children with Autism.
• Connection : We actively engage with the health systems and broader community to coordinate services and care for people with Autism.
• Quality and Safety : We invest in research and training to provide cutting-edge, effective, safe, and personalized services tailored to the unique needs of those we serve.

Join Us as an Employee Relations Business Partner

The Employee Relations Business Partner serves as a hands-on HR partner to Clinical and Operational leaders across a multi-site ABA organization. This role is primarily focused on employee relations, including workplace investigations, conflict resolution, and manager coaching, while ensuring consistent and compliant application of HR policies and practices.

The HRBP – Employee Relations provides day-to-day guidance to leaders on performance management, employee concerns, and organizational changes, helping to resolve issues proactively and reduce risk. This role partners closely with HR leadership to support a balanced approach to compliance, workforce experience, and engagement, while contributing insights that strengthen retention and overall employee experience.

Operating within a matrix HR structure, this position collaborates with the HR Director and the Director of People Experience & Engagement to support both tactical execution and continuous improvement of HR processes across the organization.

What You'll Do:

HR Partnership & Leader Support

• Serve as a trusted HR partner to clinical, operational, and regional leaders across multiple locations
• Provide day-to-day guidance on employee relations, performance management, and organizational changes
• Coach leaders on communication, conflict resolution, and effective people management practices
• Support consistent application of HR policies, procedures, and best practices
• Develop and deliver training, job aids, and tools to strengthen manager capability

Employee Relations & Investigations

• Manage employee concerns, complaints, and workplace issues with professionalism and urgency
• Conduct workplace investigations (e.g., harassment, discrimination, policy violations), ensuring thorough documentation and timely resolution
• Interview employees and leaders, gather evidence, and provide clear findings and recommendations
• Partner with HR leadership and legal counsel on complex or high-risk matters
• Ensure cases are triaged, documented, and resolved within established timelines

Manager & Employee Guidance

• Provide coaching to managers and employees to support early and effective resolution of workplace concerns
• Advise on corrective action, performance improvement plans (PIPs), and termination considerations
• Support leaders in navigating difficult conversations and employee performance discussions
• Respond to HR inquiries and escalate issues as appropriate

Performance Management

• Support annual performance review processes across clinical and administrative teams
• Coach leaders on performance management best practices and documentation standards
• Review performance documentation for consistency, fairness, and compliance
• Partner with leadership to drive performance improvement initiatives
  

Policy, Compliance & Risk Management

• Interpret and apply company policies and multi-state employment laws
• Ensure compliance with federal, state, and local regulations
• Maintain accurate and confidential employee relations documentation
• Track trends in employee relations cases and escalate risks proactively
• Support audits, unemployment claims, and compliance-related processes
• Contribute to policy updates and HR process improvements
  

Engagement & Retention

• Support engagement and retention initiatives in partnership with HR leadership
• Contribute insights from employee feedback and ER trends to improve workforce experience
• Assist in developing and implementing action plans to address turnover and engagement challenges

What You'll Need

• Bachelor's degree in human resources, business or related field; Master's strongly preferred
• SHRM-CP or PHR strongly preferred
• 5+ years of progressive Human Resources experience with a strong focus on employee relations and workplace investigations.
• Demonstrated experience conducting impartial investigations involving employee complaints, policy violations, harassment, discrimination, retaliation, and workplace misconduct.
• Prior experience in healthcare field, behavioral health, or ABA
• Experience with workforce 500+
• Experience supporting managers in employee relations or HR advisory capacity
• Strong communication and problem-solving skills
• Ability to work in a fast-paced, multi-site environment

Work Location & Hours:

This is a full-time position that is fully remote if you currently live in one of the following US States; AZ, FL, IL, IN, MD, MI, MO, NC, NJ, OH, PA, TX, or VA. The core hours are 8:30am to 5:00pm.

Must travel to Maryland and New Jersey within first 90 days of employment and then anticipate traveling 2 times per year to the EI Centers in Maryland, New Jersey, North Carolina, and Arizona.

Why Work With Children’s Specialized ABA?

We’re an amazing ABA provider! We take a whole-child , whole-caregiver approach. Our integrated model combines ABA therapy with speech, occupational therapy, and behavioral health support. You’ll be part of a deeply collaborative, mission-driven team.

Here’s what you can expect:

• Up to 24 paid days off in your first year (including PTO, sick time, and holidays); earned on an accrual basis, paid time off increases with tenure
• Comprehensive benefits including FREE medical (for employee, buy-up for dependent/partner coverage), voluntary dental, vision, short-term disability, critical illness coverage, and more!
• Free 50k life insurance policy.
• Free Employee Assistance Program (EAP).
• 401(k) retirement savings plan
• Company discount program – discounts of amusement parks, memberships, cruises, movie tickets, spas, sports ticks and more.

Reasonable Pay Estimate

A reasonable estimate of the pay range for this position is $90,000.00 to $100,000.00 per year . There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and experience equity.

Children’s Specialized ABA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Requirements: