Project Manager

Job Description

Job Description

Job Title: Project Manager – Design and Installation Projects Job Description

This role oversees the full lifecycle of design and installation projects, from pre-installation planning through on-site implementation and completion. The Project Manager coordinates manufacturing and site readiness, supports installation activities, and serves as a key liaison between internal teams, sales, customer service, and end customers. This position manages multiple concurrent projects, maintains accurate order and status reporting, and ensures a high level of customer satisfaction while supporting a growing portfolio of projects across diverse environments.

Responsibilities

• Manage 10–15 projects simultaneously, overseeing work from initial concept through pre-installation, installation, and final completion.
• Coordinate pre-installation activities, including monitoring manufacturing status, confirming site readiness, and aligning schedules with internal teams and customers.
• Oversee installation activities by tracking install status, providing support to field teams, and addressing issues that may arise during implementation.
• Communicate proactively with plant personnel regarding scheduling, manufacturing status, and any issues that may impact project timelines or quality.
• Work closely with the customer service team to support order processing, customer inquiries, and project-related communication.
• Assist the national sales team with paperwork, quotes, and project documentation, ensuring accuracy and timely completion.
• Follow up on missing or incomplete sales information required for order input and resolve issues that arise during the order entry process.
• Print, distribute, and track sales acknowledgment forms to ensure all stakeholders receive accurate order confirmations.
• Develop and maintain an exceptional level of product knowledge to support customers, sales, and internal teams effectively.
• Prepare and maintain management reports, including order status and open orders, providing clear visibility into project and production pipelines.
• Keep all internal and external stakeholders informed of project status, key milestones, and issues that may impact customer relationships or delivery timelines.
• Collaborate directly with customers and end users to clarify requirements, address pre-installation questions, and ensure expectations are aligned.
• Engage with production teams to request updates, clarify priorities, and resolve production-related challenges that affect project execution.
• Support the development of marketing and sales information by providing project insights, product knowledge, and feedback from the field.
• Manage projects of varying scope, from small-scale installations such as single cafeteria tables to full facility remodels.
• Travel occasionally to project sites, such as schools or other customer locations, for one- to two-day visits to review progress, address issues, or support key installations.
• Perform various miscellaneous and non-standard duties as required, adapting to evolving business needs and priorities.

Essential Skills

• A minimum of 3–5 years of project management or closely related experience.
• Bachelor’s degree in business or a related field, or a Project Management Certification.
• Demonstrated experience managing multiple concurrent projects from conception through completion.
• Experience working in or with manufacturing environments, including coordination with plant or production personnel.
• Proficiency with ERP systems to track orders, production status, and project information.
• Experience using CRM systems to manage customer and sales-related data.
• Strong understanding of standard operating procedures (SOPs) and their application in project execution.
• Advanced knowledge of Microsoft Word, Outlook, Excel, and Access.
• Strong project management skills, including planning, scheduling, prioritization, and risk mitigation.
• Advanced verbal and written communication skills, with the ability to communicate clearly with internal teams, sales, and customers.
• Excellent interpersonal skills, with the ability to build effective relationships with customer service, sales, production, and external stakeholders.
• Proven leadership skills, including the ability to influence cross-functional teams without direct authority.
• Comfort interacting directly with customers and end users, including conducting calls, meetings, and site discussions.
• Willingness and ability to travel occasionally by air or other means to project sites as needed.

Additional Skills & Qualifications

• Project Management Certification, in addition to or in place of a bachelor’s degree in business, is highly valued.
• Experience supporting national sales teams with quotes, documentation, and project-related paperwork.
• Background in mechanical or manufacturing environments, contributing to an understanding of production processes and constraints.
• Familiarity with managing projects in educational or institutional settings, such as school facilities.
• Ability to work effectively on projects ranging from small installations to large-scale remodels.
• Strong attention to detail and organizational skills, particularly in managing documentation, acknowledgments, and reporting.
• Ability to adapt to a growing organization and take on expanded responsibilities, with potential to progress into senior project management roles.

Work Environment

The role operates in a dynamic, growth-oriented environment that combines office-based coordination with occasional travel to customer sites. You will work closely with customer service, sales, and plant personnel, frequently using ERP and CRM systems along with Microsoft Word, Outlook, Excel, and Access to manage projects and documentation. Projects span a range of scopes, from single fixtures such as cafeteria tables to full facility remodels, often in institutional or school settings. The company is experiencing significant growth, supported by large, multi-project contracts, which provides exposure to a high volume of active projects and opportunities for advancement into senior project management roles. Occasional air travel may be required for one- to two-day visits to project locations to support key installations or resolve on-site issues. The work environment emphasizes collaboration, proactive communication, and flexibility to take on diverse and evolving responsibilities.

Job Type & Location

This is a Permanent position based out of Elkhorn, WI.

Pay and Benefits

The pay range for this position is $70000.00 - $85000.00/yr.

401k, health, dental, vision

Workplace Type

This is a fully onsite position in Elkhorn,WI.

Application Deadline

This position is anticipated to close on Aug 18, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on us.fitly.work for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.