Retail Operations Supervisor

Driveway Supervisor, Sell is responsible for building, leading, and inspiring teams to deliver an unparalleled customer experience throughout the Sell and Service process. Location: Dallas, Texas | Pay Range: $40,000–$60,000 salary plus incentive Responsibilities Administer training plans and development of assigned employees/positions Manage department monthly objectives and daily tasks Develop, train, and monitor customer engagement and follow-up word tracks Serve as systems expert for assigned positions Create and define processes for agent efficiency Handle internal/external paperwork and documents for assigned positions Execute correct cross‑department communication and process flow Skills and Qualifications Strong attention to detail Excellent communication Active listening Time management 1–3 years of experience in a supervisor role Competencies Does the right thing, takes action and adapts to change Self‑motivates, believes in accountability, focuses on results, makes plans and follows through Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results Thrives on a team, stays positive, lives our values Benefits Competitive pay Medical, dental, and vision plans Paid holidays & PTO Short‑ and long‑term disability Paid life insurance 401(k) retirement plan Employee stock purchase plan Lithia learning center Vehicle purchase discounts Wellness programs #J-18808-Ljbffr