Heavy Duty Truck Services & Parts Advisor

Heavy Duty Truck Services & Parts Advisor

Charlotte Leasing - Charlotte, NC 28206

Job Description

Job Summary: We are seeking a detail-oriented and organized Service/Parts Advisor to join our team. The ideal candidate will assist in procuring and managing heavy-duty parts for technicians, ensuring efficient operations and customer satisfaction.

Key Responsibilities:

• Determine and obtain heavy-duty parts for technicians as requested by phone or in person.
• Locate and retrieve ordered parts from the part suppliers or dealership for technicians.
• Open WO as needed.
• Close WO when required.
• Handle warranty or defective parts following company procedures.
• Create PO to obtain the parts needed.
• Receive the part into inventory (Close the PO)
• Charge/Scan parts to the correct WO.
• Process approved credits for returned parts.
• Pull all parts from pick tickets and deliver them to technicians.
• Conduct bin counts weekly. Making sure values are correct with no overages or shortages. Inventory is this person's responsibility.
• Put up stock daily.
• Keep parts warehouse secure at all times.
• Maintain and clean warehouse and parts bins.
• Prepare and ship core back to vendors.
• Locate and assign new parts locations daily.
• Maintain slow moving inventory to a zero-percentage rate.
• Maintain cleanliness and organization of parts area.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Previous experience in parts management or inventory control preferred.
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Proficiency in using computer systems and inventory management software.
• Heavy Duty parts or mechanical experience preferred.
• CDL Preferred

Career Path

• Position can lead into a technician.
• Possible lead technician.
• Possible Service Manager.

Education: High School diploma or equivalent.

Certificates, Licenses, Registrations: Valid Driver's License

Class B CDL preferred.

Safety shoes are required on day one of employment. Employees must wear approved safety footwear at all times while working in designated shop and service areas- Background screening is a mandatory prerequisite for employment consideration.