HVAC Service Manager: Lead Growth & High-Performance Team
VeriTech Plumbing
HVAC Service Manager Location: Van Nuys, California Job Type: Full-Time Competitive Base Salary + Performance Bonuses Lead the Future of HVAC Service with AD Air Conditioning AD Air Conditioning is growing, and we’re looking for a driven, experienced HVAC Service Manager to lead and expand our service division. If you’re a proven leader who thrives on building winning teams, delivering exceptional customer experiences, and driving operational growth, this is an opportunity to make a major impact with a fast-growing company. We specialize in high-quality residential and commercial HVAC solutions throughout Southern California and are seeking a leader who can help elevate our service department to the next level. What You’ll Do:
- Lead & Grow the Service Department Manage day-to-day HVAC service operations while driving revenue growth, efficiency, and customer satisfaction.
- Build a High-Performing Team Recruit, mentor, and develop service technicians, dispatchers, and support staff while creating a culture of accountability and excellence.
- Drive Sales & Customer Retention Identify opportunities for maintenance agreements, system replacements, and service growth while maintaining strong client relationships.
- Oversee Operations & Performance Monitor KPIs, technician performance, scheduling efficiency, and departmental profitability to ensure operational success.
- Deliver Exceptional Customer Experience Ensure every customer receives professional, timely, and high-quality service that reflects the AD Air Conditioning standard.
- Develop Long-Term Growth Strategies Help shape the company’s future through strategic planning, process improvements, and scalable operational systems.
- 5+ years of HVAC service management or leadership experience
- Strong knowledge of residential and commercial HVAC systems
- Proven ability to lead, motivate, and develop service teams
- Experience managing budgets, KPIs, scheduling, and operational performance
- Excellent communication, leadership, and problem-solving skills
- Strong understanding of customer service and sales-driven service operations
- Valid driver’s license and clean driving record preferred
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