Incident Manager

On-Demand Group

On-Demand Group seeks an ITSM Process Analyst for a 6-month hybrid role in Minneapolis, MN. The role focuses on refining Change, Knowledge, and Asset/Configuration Management within ServiceNow, aligning with ITIL standards, and maturing governance and analytics across IT domains. The position requires hands-on ServiceNow expertise, CAB facilitation, and strong documentation skills to drive process improvements and measurable outcomes. #J-18808-Ljbffr

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Vacancy posted 12 hours ago

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