Quality Leader

TRC Talent is looking for a Project Leader for a client of ours in Fountain Inn, SC!

Job Overview:

This role is accountable for both customer satisfaction and operational effectiveness at their designated client site(s). Project Leaders accept Ownership of and responsibility for the overall success of every project assigned, from start to finish, and across every shift. As a central point of contact, you will develop a strong professional relationship with our customers. Safety, our first Quality Key, is our top priority in our service delivery.

Job Details:

• Monday-Friday, 6:45AM-5PM

• Supporting all 3 locations(within 20 minutes from each other)

• Temp to Hire

• $19.75/hr

• Great OT opportunity!
  

Job Responsibilities:

• Actively train and Empower Shift Leaders to effectively oversee the daily routines of their assigned team members.

• Encourage decision-making, guide team members, and validate outcomes.

• Uphold the highest ethical standards, promoting a culture of Honesty, integrity and trustworthiness.

• Address conflicts and performance issues promptly and professionally, encouraging.

• Transparent communication and resolution.

• Perform and assist with customer investigations and develop solutions through continuous improvement methodology.

• Demonstrate Care through quality service and clear communications to new and existing customers.

• Foster a safe and inclusive work environment where all employees are treated with Care.

• Support the development of team members through training, mentorship and Honest feedback.

• Lead by example, demonstrating a strong work ethic and commitment to company values, vision, and quality keys.

• Coordinate and oversee multiple quality inspection projects and sites simultaneously, ensuring adherence to project timelines, objectives, and quality standards.

• Develop and implement quality inspection work instructions, ensuring consistent and accurate process specifications .

• Maintain accurate documentation, records, and reports related to shift performance, ensuring accountability and Ownership.
  

Preferred Qualifications:

• Excellent oral and written communication skills

• Ability to maintain composure under pressure and foster a sense of control

• Flexible schedule to support various shifts and locations

• Reliable transportation, valid drivers license and vehicle insurance

• Ability to travel within operating region

• An energetic and achievement-oriented attitude

• A dedication to customer service and an expert-level of knowledge about client
  

Why choose TRC Talent Solutions?

At TRC we are committed to helping our clients and employees find the best fit. TRC works hard to campaign for our employees and help them land the position. We want to help change our employees lives and provide them with an extraordinary experience unlike any other. TRC offers benefits for our employees including, holiday pay, longevity bonus, partial paid medical insurance, electronic time keeping and direct deposit.

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.