Systems Analyst - Advanced (Hybrid)

Serigor Inc

Job Title: Systems Analyst - Advanced (Hybrid)

Location: Columbia, SC

Duration: 12 Months

Job Description:

This position is for a Test Manager that will perform the following primary functions during the Maintenance and Operations Phase of the Project:

Act as the Lead Quality Assurance Analyst on the FCCMS Team
Plan and organize testing of FCCMS and newly developed functionality
Provides End User support

This position will report to the client Applications Administration Manager.

Responsibilities

Lead Quality Assurance

Provide Management Reporting of Key Metrics for Defect Management, Overall Quality of Application and communicate End User Support issues to State FCCMS Leadership.
Works closely with 3rd Party Software Vendor to communicate observed end user issues and defects.
Provides data analysis and root cause analysis as needed
Reproduces defects and demonstrates defects to development as needed
Lead Incident Review Meetings as needed
Organizes Defect Release Management with COTS vendor and State Team
Performs Regression Tests
Works with team to prepare test data, including interface data files as needed, for executing test scripts
Executes test scripts
Records and verify test results
Analyzes and report test results
Reviews test related work products, including but not limited to system test reports, training materials, Computer Based Training courses and other as needed.

Analyst - System Enhancements and Interfaces

Works with End Users and Business Analysts to properly define requirements for given request
Works with Functional Manager, end users and Business Analysts to assist in the analysis input and review of functional design
Provides backup capabilities for Application Configuration of FCCMS
Reviews requirements, component designs and use cases and maintain test script traceability to each as applicable
Works with the State's Subject Matter Experts (SME) and Business Analysts to lead the development of test scenarios/test cases and test scripts of newly delivered enhancement functionality.
Assist technical lead with development of custom reports

Training

Assists FCCMS Team with developing material and presenting End User Workshops
Follows up on end user questions with Functional and Technical Experts in a timely manner

Transition and Turnover

Lead many of the activities and coordinate all testing activities to ensure a smooth transfer and turnover from client to client
Coordinate angular migration testing schedule and transition activities
Perform knowledge transition and transfer to client Resources

REQUIRED SKILLS

5+ years of experience using and configuring the Family Court Case Management (FCCMS)
5+ years of experience with Component Testing, Integration Testing, Performance Testing, Regression Testing and/or Acceptance Testing
5+ years of experience summarizing testing results and report defects
5+ years of experience developing custom reports.

PREFERRED SKILLS

Experience providing end user instruction
Experience using SQL
Experience in Requirements Gathering, Software Analysis and Design
Previous experience in State Government
Previous experience with System Maintenance and operations
Experience testing Judicial or Case Management Systems
Experience in delivery of training
Experience with Agile or Waterfall methodologies

REQUIRED EDUCATION:

BS or BA degree or equivalent work experience

SOFT SKILLS:

Strong Interpersonal skills with the ability to lead
Ability to present, communicate and teach concepts in a clear and concise manner
Strong organizational skills
Ability to plan, organize, instruct, and review the work of the testing team
Ability to communicate (orally and written) effectively with technical, non-technical staff, customers/stakeholders (State and county) and executives

ADDITIONAL SKILLS:

Ability to use MS Office, MS Teams, Visual Studios, and Microsoft Test Manager effectively
Ability to travel to SC Counties as needed

Apply

Vacancy posted 2 days ago

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