HR Business Partner - TikTok Local Services (Los Angeles)

HR Business Partner - TikTok Local Services (Los Angeles) Location: Employment Type: Regular Job Code:

A204829

Responsibilities The HRBP TikTok Product and Design team partners with leaders across the organizations shaping TikTok’s global product experience. We translate product and design priorities into people and organizational strategies, supporting teams across areas such as content discovery, search, user growth, product infrastructure, user experience, content design, and localization.We work across multiple product areas, professional disciplines, and regional markets, where user needs and ways of working can vary widely. This requires us to understand how product and design teams collaborate, anticipate emerging capability needs, and develop people strategies that connect specialized talent across regions. By combining organizational insight with business and workforce data, we help teams evolve while strengthening leadership, collaboration, and team effectiveness.You will build trusted partnerships with leaders and collaborate across HR functions to guide important organization and talent decisions. Your work may span organizational design, workforce and succession planning, leadership development, performance, culture, and engagement. You will stay close to the organization as strategies are implemented, seeing how people decisions shape the teams designing TikTok’s global product experience and using those insights to strengthen what comes next.The TikTok Local Services and Product & Design teams are critical drivers of our international platform ecosystem and business growth. The Product & Local Services organization builds and maintains high-impact products covering user growth, local merchant ecosystems, business analytics, and core service architecture. Working alongside our Global Design Team—creates intuitive, world-class experiences for hundreds of millions of users worldwide, we break down barriers to enable seamless creation, commerce, and connection. Our HR team acts as a strategic thought partner to these global leaders, ensuring our organizational structure, talent pipeline, and cultural health scale effectively. In this role, you will partner closely with senior HRBPs and frontline business leaders to execute talent programs, support team growth, and drive a high-performing culture. HR Partnership & Employee Lifecycle: Act as a dedicated People Partner for frontline managers and employees across Local Services and Global Product functions, guiding them through day-to-day HR processes, internal mobility, and onboarding. Performance & Talent Programs: Support the execution of annual performance review and calibration cycles; guide managers on goal-setting, delivering constructive feedback, and navigating standard talent assessment processes. Employee Relations & Culture: Serve as the first point of contact for employee relations inquiries and policy guidance. Address and resolve routine matters, escalating highly complex or high-risk issues to senior HRBPs or the Employee Relations (ER) team. People Analytics & Reporting: Track, maintain, and analyze key HR metrics (e.g., headcount, attrition, onboarding health, engagement scores) using Excel or standard dashboards to help the broader HR team diagnose workforce trends. Organizational Support: Assist senior HRBPs with the logistical execution of organizational design changes, team restructurings, and change-management communications, ensuring seamless HRIS data accuracy. Cross-Functional Collaboration: Partner closely with Talent Acquisition, HR Operations, and Total Rewards (COEs) to ensure smooth end-to-end execution of hiring, compensation planning logistics, and employee engagement initiatives. Minimum Qualifications 1 year of foundational Human Resources experience (e.g., HR Generalist, HR Coordinator, People Operations Analyst, or early-career HRBP). Practical experience supporting core HR programs such as performance management, employee relations, onboarding, or general HR operations. Strong communication and relationship-building skills, with the ability to advise frontline managers and earn trust with employees. Solid data literacy and attention to detail; hands-on proficiency in Excel or Google Sheets to pull reports, format data, and identify basic workforce trends. High adaptability and problem-solving skills, with a proven ability to manage competing priorities independently. Preferred Qualifications Experience operating within a fast-paced, high-growth technology, e-commerce, or product/engineering environment. Familiarity with modern HRIS platforms (e.g., Workday) and HR ticketing/case management workflows. Demonstrated eagerness to learn and scale HR frameworks within a dynamic, global matrix organization. Job Information The base salary range for this position in the selected city is $72200 - $143640 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; 3. Exercising sound judgment. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at Ready for a career at TikTok? Discover a career that energizes and excites you every day. #J-18808-Ljbffr TikTok