Assistant Operations Manager

Job Description

Job Description

Managed Labor Solutions (MLS) is a unique provider of outsourced labor to companies large and small. We focus on non-core but critical activities in an effort to enhance our client’s profitability and improve productivity. 

MLS is seeking an enthusiastic and experienced Assistant Operations Manager for a fast-paced environment in the auto cleaning services industry for our location at our rental car facility at the Philadelphia International Airport. This is a great opportunity with advancement possibilities for demonstrated leaders who believe in providing top notch service in a safe and fun work environment. Qualified candidates will have prior management and leadership experience in a rental car or other fast paced, similar work environment. You will be the leader to coach and motivate your team to increase operational efficiency and deliver customer satisfaction.

Job Duties/Responsibilities

• Manage multiple aspects of the daily operations to ensure maximum fleet utilization, customer satisfaction and employee management
• Ability to meet production demands in a very fast paced environment that requires a quick turnaround of vehicles
• Deliver excellent customer service by being professional, courteous and proactive to the customer’s needs
• Manage your team by performing the hiring, interviewing and creating the weekly labor schedule
• Daily tracking of individual employee production and performing employee engagement
• Manage the incentive compensation program to ensure deliverance to all employees achieving the incentive pay production criteria
• Mentoring, redirecting and coaching employees to be compliant with company policies and procedures
• Completing all required reporting in the allotted time frame
• Maintaining a clean and safe working environment at all times.

Required Qualifications

• 2 years of operational management experience or Bachelor’s Degree plus 1 year experience
• Computer and Microsoft Office proficient
• Valid Driver’s License with clean driving history
• Willing to undergo background check

Your Benefits

• Medical. Dental and Vision coverage
• Nationwide advancement opportunities