Customer Service Rep. - Earn $21-$25/hr!

Customer Service Representative

Doherty Staffing Solutions is hiring Customer Service Representatives for a manufacturing company in Cottage Grove, MN. In this role, youll support daily order processing and provide key communication between customers, vendors, and internal teams. If you enjoy a fast-paced environment, problem-solving, and working across multiple systems, this job could be a great fit. Read below for more information!

Apply now and our AI Recruiter, Valerie, will reach out ASAP to learn more about how you match this role!

What You'll Do as a Customer Service Representative:

• Place purchase orders and generate quotes for goods and services
• Review and evaluate orders for accuracy and completeness
• Communicate with customers and vendors through inbound and outbound channels
• Resolve sales-related issues with products, orders, and deliveries
• Coordinate with sales teams to address customer needs and concerns
• Provide updates on order status, quotes, lead times, and shipping dates
• Serve as liaison between customers, sales, and internal departments
• Identify process errors and implement solutions to prevent recurrence

What You Need to Bring to the Customer Service Representative Role:

• Experience navigating multiple software systems
• Experience using Microsoft Office tools including Excel, Outlook, and Word
• Ability to communicate effectively in both verbal and written formats
• Ability to work independently and seek guidance when needed
• Ability to manage multiple priorities and projects simultaneously
• Strong attention to detail and critical thinking skills
• Ability to build relationships with customers and internal teams
• Ability to adapt to changing priorities and maintain a positive attitude

Why You'll Like Working with Doherty Staffing Solutions

Enjoy weekly pay, access to health coverage options through Benefits in a Card (including preventative and minimum value plans), and temp-to-hire opportunities for long-term stability where applicable. As a family-owned company with over 45 years in business, we pride ourselves on providing personalized support through a local, dedicated recruiter and maintaining a strong reputation backed by positive online ratings. We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer, welcoming candidates from all backgrounds and experiences.