Lead Product Designer

Lead Product Designer

As part of Epsilon's Product Design team, you will play a key role in shaping intuitive, user-centered experiences for complex enterprise software tools. You will leverage your deep understanding of UX principles and standard processes to translate business needs into thoughtful, scalable design solutions that enhance usability and drive efficiency. Working closely with cross-functional teams, you will create wireframes and prototypes that evolve through continuous feedback, ensuring alignment with both user needs and technical capabilities. Your ability to balance strong visual design with practical implementation considerations, including front-end technologies like HTML, CSS, and JavaScript, will help deliver impactful, high-quality experiences that support our broader product innovation goals.

Locations: Boston, Massachusetts; Chicago, Illinois

Responsibilities

• Combine user needs, business requirements, and technical constraints to create wireframes and prototypes that demonstrate useful, usable, and engaging design solutions
• Apply user-centered design principles to develop intuitive, efficient, and user-friendly digital experiences
• Conduct and synthesize user research using industry-standard methodologies, including personas, site maps, user flows, interviews, card sorting, competitive analysis, and market research
• Stay current with emerging trends, tools, and standard processes in product and UX design
• Collaborate in cross-functional team settings to help define business requirements while advocating for strong design principles and user experience
• Contribute to and help evolve Epsilon's enterprise design system (CoreUI), ensuring alignment with WCAG accessibility standards
• Independently plan, implement, and analyze usability testing across projects within the organization
• Participate in design critiques and support the growth and development of junior designers through mentorship and coaching
• Partner with cross-functional teams to ensure design quality and consistency throughout the product development lifecycle

Qualifications

• 6+ years of experience working within established UX teams
• 4+ years of experience designing enterprise software tools
• Strong understanding of UX principles, methodologies, and user-centered design processes
• Excellent problem-solving skills with a keen eye for visual design
• Exceptional written and verbal communication skills
• Ability to incorporate feedback and iterate quickly on designs
• Working knowledge of front-end technologies such as HTML, CSS, and JavaScript
• A portfolio showcasing high-quality design work and thought process
• Bachelor's degree in Interaction Design, Graphic Design, Web Design, Human-Computer Interaction, or a related field (preferred)

Why You Might Stand Out from Other Talent

• Experience working with Figma or similar design tools
• Background in graphic design
• Basic coding skills or hands-on development experience

Base Salary: $77,100 - $156,500

Actual compensation within the range will be dependent upon, but not limited to the individual's skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.

The application deadline for this job posting is 05/29/2026.

When You Join Us, We'll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision, 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms. Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to View email address on click.appcast.io to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.