Telecom Quality Assurance Analyst
Valeris, Inc.
Valeris is seeking a Telecom Quality Control Analyst to review agent performance and ensure HIPAA, FDA AE/PC, and client policies are followed. You’ll analyze call trends, prepare quality reports, and coordinate disputes via ServiceNow while collaborating with Patient Experience and Leadership teams. The role emphasizes independence, professionalism, and on-time delivery within a collaborative, regulated healthcare environment. Strong MS Office skills and data handling are required. #J-18808-Ljbffr Valeris, Inc.
Vacancy posted 5 days ago
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