Community Sales Manager (CSMT)

Job Summary We’re seeking Community Sales Managers (CSMs) to join our dynamic sales force. Whether you’re a seasoned home sales professional or new to the industry, we provide the tools and training you need to excel. All Community Sales Managers start off as Community Sales Managers in Training (CSMT). The training program can range from 2 weeks to a full year, tailored to your background and experience. Job Details – Responsibilities Participate in training sessions to gain knowledge about: Our homes and communities Using finance as a sales tool Sales purchase agreement Using the CRM as a prospecting tool Community management Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process. Complete assigned reading materials, online courses, and other training activities to enhance sales skills. Learn about our products and features: Features and benefits of our homes and communities. How our offerings fulfill customer needs and solve pain points. Articulate product and service value propositions to potential customers. Master sales techniques: Prospecting, presenting solutions, handling objections, and closing deals. Effective communication and active listening to understand customer requirements. Negotiation skills to secure favorable outcomes for both customer and company. Customer Relationship Management: Build and maintain strong customer relationships. Follow up with prospects, address inquiries, and resolve issues in a timely manner. Utilize CRM tools to track interactions and manage accounts. Performance evaluation: Participate in regular performance evaluations and feedback sessions. Set goals for personal development and track progress. Demonstrate continuous improvement and proactive learning. Perform other duties as assigned. Qualifications Active Real Estate license required (where applicable by state). Proficiency with Microsoft Office (Excel, Word, Access, Outlook, PowerPoint) and Internet browsing. High level of organizational and documentation skills. Customer‑service oriented; believe the customer is the top priority. Ability to be flexible and prioritize tasks to meet deadlines. Excellent verbal and written communication skills. Strong problem‑solving skills. Employment Terms FLSA Status: Non‑Exempt – requires time‑record keeping and eligible for overtime pay. Salary Range: $25.00 hourly. Bonus or Commission Eligible: N/A. Auto Allowance: N/A. Cell Allowance: N/A. Essential Functions Report to Division/Corporate Office/Community daily and adhere to schedule. Access, input, and retrieve information from a computer or electronic device. Engage in face‑to‑face conversations with customers, co‑workers, and higher‑level managers. Sit or stand for long periods; move around the work environment as needed. Operate a motor vehicle if applicable. Comply with company policies and procedures. Physical Demands Remain stationary about 50% of the time. Frequently lift or move up to 10 pounds and occasionally up to 25 pounds. Taylor Morrison experience and/or successful completion of the training program may override required education or experience. Equal Opportunity Employer Statement Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status. Benefits of Working with Taylor Morrison Competitive Compensation Health Care – Medical, Dental, Vision, Prescription Drug Coverage 401(k) with Company Matching Contributions Flexible Spending Accounts Disability Programs Employee & Dependent Life Insurance Vacation & Company Holidays Tuition Reimbursement Employee Home Purchase Rebate Program Home Mortgage Program Employee Assistance Program (EAP) #J-18808-Ljbffr Taylor Morrison