Lead Teller
Key Bank
KeyBank - 2855 East Main Street - Responsibilities: Manage day-to-day duties for the branch teller line, including scheduling of tellers, observing, and providing coaching to tellers to enhance effectiveness, and overseeing branch operational standards; provides direction and guidance for branch staff on operational/regulatory procedures; Assists clients in achieving their financial goals and objectives through the use of financial wellness tools; Acts as a resource to identify and resolve more complex client servicing issues; transition clients to a Banker for deeper financial wellness conversations; Embodies a strong client experience culture, being present with every client and teammate; Supports the Branch Manager in onboarding and training new Tellers to the team
Vacancy posted 2 days ago
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