Warehouse manager

At Royal Cup, we embody a winning spirit that extends far beyond friendly competitions and games. We believe in achieving victory in everything we do, and as a united team, we know there is not a challenge we can't conquer.

While luck may play a small role, true success comes from having a clear vision, a strong mission, and unwavering standards. These foundational elements lie at the heart of our employees' ongoing experience as valued “Cuppers.”

Our vision is to become the Chosen Partner to Customers Nationwide, establishing ourselves as the proven industry leader in sourcing, roasting, blending, and distributing exceptional coffee, tea, and affiliated beverages. To accomplish this, we hold ourselves accountable to a set of industry-leading standards that revolve around enhancing our customers' experiences and driving operational excellence. We can’t accomplish this without a dedicated team across the nation who are committed to living out our standards each day.

Our standards are what set us apart. They guide our actions, shape our culture, and fuel our success.

• One Team, One Cup: Respect for one another, our customers, and our prospects. No Silos, each of us working together for the good of the whole.
• VICTORS, Not Victims: Challenges are opportunities in disguise. We are problem solvers who approach obstacles with optimism, turning them into steppingstones for growth and success.
• AS IF: All change happens by the “As If” principle. We act, speak, and think “as if” until we become the embodiment of our vision.
• Patience, Fortitude, and Resiliency: We have the patience to stay on our path and tolerate obstacles until we get the desired outcome, the fortitude to answer why we do what we do, and the resiliency to bounce back from setbacks.
• Nitty Gritty: We maintain an unwavering focus on the tasks at hand, ensuring that what needs to be accomplished today aligns with our longer-term objectives.
• Match Me!: A byproduct of all of our other standards. It is bringing the best version of ourselves to work each day, embodying our standards, and holding everyone around us accountable to them.

Join us, embrace our winning mindset, and embark on a fulfilling career that will leave an indelible mark on our industry and the lives of our customers. Together, we will redefine what it means to be the best.

One Team, One Cup!

Benefits at Royal Cup

• Health, Dental, and Vision plans are available to help keep you and your family healthy and happy!
• For the times when things just “aren’t right” - help is available to you and your family.
• Whether for a short period or for a long period, we make sure you have coverage.
• Company-paid life insurance is provided for all employees. Optional term life coverage and Accidental Death & Dismemberment amounts are available as well.
• Employee 401(k) participation with annual Company matching contributions will help prepare you for future retirement!
• We want to support your higher education goals!
• We believe our employees need to relax, rejuvenate, and get ready to re-engage.
• The FSA Plan allows you to save significant amounts on your medical (includes dental and vision) expenses and dependent care expenses.
• Smoking cessation program (free to employees and family), Jury duty leave, military service leave, and paid funeral leave, Uniforms are provided for certain positions, Discounts on employee purchases
• Royal Cup, Inc. Health Insurance Plan provides these links to access machine readable files as required by the Transparency in Coverage Rule. The files include negotiated service rates and out-of-network allowed amounts. The files are formatted to allow researchers, regulators, and application developers to access and analyze healthcare pricing data more easily. Contact, Human Resources, View email address on click.appcast.io if you encounter technical issues with the links.
• Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well‑caffeinated team, the benefits program includes healthcare, dental, vision, 401(k), company-paid life and disability insurance, Flexible Spending Account plan, select tuition reimbursement, paid parental leave, paid holidays, and vacation time. Ongoing training designed to provide maximum success for our employees is offered.

With a combination of perks, benefits, social activities, and learning opportunities, we invest every day in our most important asset: our people.

Position: Warehouse manager

Location: Birmingham, AL

Job Id: 953

# of Openings: 1

Warehouse Manager

Overview

SUMMARY:

The Warehouse Manager reports to the Director, Corporate Warehousing and is responsible for managing the daily operations of assigned warehouse(s).

SUPERVISORY RESPONSIBILITIES:

• Recruits, interviews, hires, and trains new staff.
• Oversees the daily workflow of the warehouse.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

KEY RESPONSIBILITIES:

Safety / Housekeeping / Sanitation

• Ensure appropriate training, licensing, maintenance, and accountability systems are in place to achieve and maintain a safe work environment.
• Always be mindful of and adhere to GMP’s, Quality and Food Safety requirements.
• Adhere to all company policies, procedures, and guidelines.
• Maintain the facility at expected levels at all times.
• Product Receiving: Ensure proper receipt and inspection of all products to ensure accuracy, freshness, and computer system accuracy.
• Inventory Management: Maintain inventory levels and product rotation to ensure on-hand quantities are kept at appropriate levels to maintain a 99.5% Order Fulfillment rate without creating space or freshness issues.
• Order Fulfillment: Execute order selecting processes to ensure all orders ready for shipment / pick up on time with a minimum of 99.5% of all requested cases fulfilled, and minimal selecting errors to achieve 5% Order Accuracy.
• Shipment Integrity: Ensure all shipments are properly prepared to prevent damage / loss.
• Transactional Execution: Execute all transactions in the SAP computer system to ensure timely and accurate information updates.
• Product Planning / Ordering: Assist Centralized Purchasing Agent by providing local insight for planning and placing orders from multiple suppliers to maintain inventory of both manufactured and purchased products and ensure all demand is met.
• Equipment Management: Maintain corporate inventories of frequently used brewing equipment as directed by the Equipment Department. This includes receiving, inventorying, selecting, shipping, and processing SAP transactions similar to product inventories.
• Hire, develop, and manage a team of technicians to consistently achieve performance objectives and provide for cross training / backfill training to ensure self-sufficiency.
• Participate with the Sales team in planning and executing the operational aspects of upcoming business activities / changes.
• Provide “floor leadership” to the team to meet daily objectives.
• Participate in “hands‑on” work as needed.

Facility Management / Efficiency & Fiscal Management

• Own all aspects of facility management to ensure assets are properly maintained and in compliance at all times. This may include building maintenance, janitorial, regulatory compliance, licensing compliance, landscape maintenance, etc.
• Actively manage warehouse activities and spending to deliver against cost objectives.
• All other duties as assigned.

MINIMUM QUALIFICATIONS:

• High School Diploma (or an equivalent such as a GED).
• 10 years of related industrial experience.
• Demonstrable experience of being results focused, self‑motivated, and highly organized.
• Demonstrable experience of stellar people management, team building/training and leadership.
• Demonstrable experience with analytical problem solving; examination/formulation of policy/procedure and strategy implementation.
• Intermediate or higher user experience with all Microsoft Office Software, specifically with Word and Excel.

PREFERRED QUALIFICATIONS:

• Previous warehouse management experience.
• Experience with managing a WMS system.
• Prior experience with SAP.

PHYSICAL REQUIREMENTS:

• Ability to safely climb, walk, stoop, kneel, crouch, and perform other physical movements necessary for machinery maintenance, installation, and service.
• Capability to lift, push, and pull up to 50 lbs.
• Ability to carry up to 30 lbs. of product or equipment.
• Ability to work on uneven surfaces and maintain balance in a variety of environments.
• Ability to reach heights up to 74" to service equipment.
• Personal Protective Equipment (PPE), such as hearing and eye protection and non‑slip shoes, is required in certain situations.
• Occasional exposure to slick floors and loud work environments.
• Ability to successfully complete the pre‑employment process.

COMPANY PROFILE:

Royal Cup, Inc. is the proven leader in sourcing, roasting, blending and providing high-quality coffees and fine teas since 1896 and is the chosen partner for restaurants, hotels, offices and commuters across the country. We are a family‑owned business rooted in a longstanding tradition of coffee roasting excellence who takes pride in our unparalleled dedication to customer care.
We are a large, privately held national importer, roaster and distributor of coffees, teas and related products that has been in business for more than 120 years. Royal Cup, Inc. currently provides product and service to restaurant, hotels, convenience stores, businesses and individuals throughout the United States, and we’re growing!
At Royal Cup, Inc. having a customer centric focus is not simply a motto; our employees believe we each have a responsibility to provide outstanding service to our customers. Our customer centric focus results in actions we live by that not only retain our current customer base but grow our presence with new, high impact accounts across the country based on exceptional products and service.
We believe serving our customers well, serves us well. We are results oriented and strive to not only retain our current customer base but grow our presence with new, high impact accounts across the country by offering exceptional products and service.
Royal Cup Coffee strives to be sustainably minded and a good corporate steward in all business endeavors. It is also what others expect of us – our employees, our customers and vendors, our local communities, and the coffee and tea industry we help represent. This mindset permeates the actions we take today, tomorrow and today for tomorrow.
Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well‑caffeinated team, the benefits program includes healthcare, dental, vision, 401(k), company‑paid life and disability insurance, Flexible Spending Account plan, select tuition reimbursement, paid parental leave, paid holidays, and vacation time. Ongoing training designed to provide maximum success for our employees is offered.
Royal Cup is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation,please contact us at1-800-366-5836.

Discover how we combine our expertise in product, equipment, distribution & service to create a customized beverage solution that is right for your company.

Over the past 100 years, Royal Cup has grown from its small, hometown roots to become a major importer, roaster and distributor of premium coffees and teas.