Faculty Success & Support Lead (Remote)

Pearson

Remote job

Pearson is seeking a Customer Success specialist to support faculty onboarding, answer inquiries, and guide users through Pearson courseware and tools. This remote role emphasizes clear communication and proactive engagement with adoptions. You will coach Faculty Support Associates, handle escalations, and lead instructor onboarding sessions while coordinating with cross-functional teams to ensure high service levels. This position requires strong time management and collaborative spirit. #J-18808-Ljbffr Pearson

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Vacancy posted 3 days ago

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