Faculty Support Lead (Remote) - Customer Success

Pearson

Remote job

Pearson is seeking a proactive Customer Success professional to support faculty onboarding and adoption of Pearson courseware. You will coach Faculty Support Associates, escalate complex issues, and help with course builds for high-service accounts. The role requires leadership, strong time management, and excellent communication in a remote, fast-paced environment. Hours are 8AM-8PM EST with occasional weekend coverage during peak periods. Some travel may be needed. #J-18808-Ljbffr Pearson

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Vacancy posted 2 days ago

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