Personal Banker (Member Service Representative III)

We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative III) Pay Range $26.62 - $38.60 Scheduled Weekly Hours 30 This position is for our Northridge Branch located at 8601 Devonshire Street, Northridge, CA 91324. It is a part‑time position and may be hired between 20 – 30 hours, depending on branch needs. What You’ll Be Doing Provides world‑class member service to members visiting branch/service center locations. Provides detailed information and promotes credit union products and services to build relationships. Processes transactions in areas of savings, consumer loans, real‑estate loans, and auxiliary credit union services. Delivers world‑class face‑to‑face service to members requesting account assistance. Provides consultative services to members regarding credit union products and services by assessing their needs, addressing concerns and gaining agreement. Processes new memberships, additional shares accounts, savings services, loan requests and loan fundings as requested by members. Performs advanced research on accounts, identifies and corrects member account problems. Completes documentation for accounts and loans according to credit union procedures. Has specific knowledge of credit union savings and loan products and services. Begins concentration on specialty area of expertise in branch (savings, consumer, or real‑estate loans). Maintains cash and negotiable items. May act as branch liaison to support departments. Provides suggestions for streamlining department and credit union operations. Performs other related duties as assigned or requested. Completes documentation for accounts and loans according to credit union procedures. Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc. May take on vault custodian duties as assigned. Additional Job Functions Performs other duties as assigned. Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions. Qualifications High School Diploma or GED required. 3–5 years of previous related experience required. SchoolsFirst FCU is committed to diverse, equitable, and inclusive hiring. We are dedicated to building and growing a diverse, inclusive, and authentic Dream Team. If you’re excited about a position or want to make a career change and your past experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position or for other roles we are working on. SchoolsFirst Federal Credit Union is an equal opportunity employer and prohibits discrimination against qualified individuals based on veteran or disability status and other protected classes. This organization participates in E‑Verify. #J-18808-Ljbffr