Desktop Support

Asset Management

This role will work closely with fellow team members and various other IT staff to ensure proper management of the asset lifecycle at Company. The Administrator must have a strong understanding of asset management disciplines and have experience working in a scale fast-paced corporate environment.

Key Responsibilities:

• Develop and implement strategies for the procurement, deployment, utilization, and retirement of IT assets.
• Provide prompt hardware support to reduce downtime and improve end-user satisfaction
• Collaborate with the IT support team to resolve escalated hardware issues efficiently
• Coordinate logistics to ensure timely hardware availability for projects
• Prepare, label, and configure IT assets for deployment
• Skills in budgeting, cost analysis, and financial planning related to IT assets.
• Ability to collaborate with various stakeholders, including IT teams, finance, procurement, and senior management.
• Track asset lifecycle from procurement to disposal, ensuring timely updates and documentation.
• Coordinate with procurement and finance teams to manage asset acquisition and budgeting.
• Ensure compliance with software licensing agreements and company policies.
• Conduct regular audits to verify asset accuracy and identify discrepancies.
• Optimize asset utilization and recommend cost-saving measures.
• Manage vendor relationships and negotiate contracts for IT assets and services.
• Provide training and support to staff on asset management processes and tools.
• Generate reports and provide insights on asset performance and utilization.
• Ability to collaborate with various stakeholders, including IT teams, finance, procurement, and senior management.
• Should be able to create a CMDB repository Should have understanding of the software development lifecycle
• Experience of working in a multi-site environment
• Extensive experience with SCM tools and with build automation software

Qualifications:

• Bachelor's degree in information technology, Business Administration, or a related field with 5 years + experience
• Proven experience in IT asset management or a similar role.
• Strong knowledge of IT asset management tools and software.

Preferred Skills:

• Experience with ITIL or other IT service management frameworks.
• Familiarity with procurement and financial processes related to IT assets.
• Vendor Management – Lead negotiations to obtain the best pricing structures and contractual agreements across hardware, connectivity, and IT service providers. Align agreements with company standards and competitive market benchmarks. Cultivate strategic supplier relationships to navigate supply challenges proactively and establish mutually beneficial partnerships.
• Expenditure Intelligence (Spend Analytics & Reporting) – Conduct comprehensive spend analysis to ensure optimization opportunities and track performance metrics. Transform procurement data into actionable business intelligence, providing stakeholders with valuable insights to drive informed decisions and strategic planning.