Field Service Technician - HVAC/Cooling

Field Service Representative

Schneider Electric's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime). This Field Service Representative position will be within our U.S. Services business, specifically our Secure Power & Cooling Services team. This team focuses on servicing critical data center equipment. We are the OEM (Original Equipment Manufacturer) service provider for APC (American Power Conversion)/MGE/Schneider Electric equipment.

As a Field Service Representative, a typical day for you might include: Pre-site, startup, repair, preventive maintenance, and field modification of equipment Problem solving with customers, electricians, sales partners, technical support, District Service Completion of field service reports, expense reports, preventive maintenance, and startup data sheets Manager and/or Regional Service Director to resolve complex escalated issues Continuous learning and training on various products both in the field and in the classroom On some days, you may even: Travel throughout the region for local customer support or even countrywide travel Assist the Field Project Manager on larger system startups Act on behalf of the District Service Manager to resolve operational issues as required

This may be the next step in your career journey if you have: An Associate degree, vocational education, or similar experience in HVAC/R, electronic or electrical discipline or military training equivalence 2+ years in Field Services or equivalent industry experience. Safe driving and vehicle operations skills Skilled at utilizing test and diagnostic equipment Experience reading and interpreting schematics, drawings, and theory of operation manuals Ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions. Movement of service equipment weighing up to 50 pounds

Within your first 90 days, you'll experience a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return form your on-site visit, you'll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.