Account Coordinator
$23 - $27 per hourLHH
Account Coordinator
LHH Recruitment Solutions is seeking an Account Coordinator for our logistics client located in Knoxville, TN. The ideal candidate will have experience with customer service, order management, accounts receivable/payable processes, and Sage 50. This is an excellent opportunity to join an established company with a family-oriented culture and long-term growth potential.
Pay: $23-$27 per hour
Schedule: Monday–Friday, 8am-5pm
Location: Knoxville, TN (On-Site)
Employment Type: Temp-to-Hire
Responsibilities:
- Serve as the primary point of contact for customer inquiries, order updates, and account-related requests
- Support the sales team by coordinating customer orders and ensuring a seamless order fulfillment process
- Manage the full order lifecycle, including order entry, purchase order creation, shipment tracking, customer communication, and invoice generation
- Receive and verify purchase orders against quotes to ensure accuracy
- Enter and maintain customer orders within Sage 50 and other internal systems
- Prepare customer quotes and assist with order fulfillment activities
- Issue purchase orders and monitor acknowledgements, ship dates, and delivery timelines
- Coordinate with vendors regarding pricing, product availability, and shipment schedules
- Provide updates to customers and internal stakeholders regarding order status and delivery schedules
- Maintain customer records, order documentation, and reporting spreadsheets
- Process invoices and support accounts payable and accounts receivable functions
- Monitor accounts receivable, collections activity, and past-due account follow-up
- Answer incoming phone calls and provide exceptional customer service
- Collaborate with sales, operations, warehouse, and office staff to ensure a positive customer experience
Qualifications:
- 2+ years of experience in customer service, logistics coordination, sales order processing, inside sales support, or account coordination
Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply
Vacancy posted 4 days ago
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