Field Technician

Job Overview A qualified Field Technician will support the deployment, installation, remediation, refresh, and decommissioning of technology equipment across client retail locations. The technician performs hardware, networking, POS, camera, and infrastructure tasks while ensuring proper documentation, compliance, and project procedures are followed. This role requires strong technical troubleshooting, professionalism in a retail environment, and the ability to work independently while coordinating with Deployment Support and store leadership. Duties and Responsibilities Perform onsite installation, remediation, refresh, and removal of technology hardware and infrastructure components. Support projects involving POS systems, hand scanners, camera upgrades, UPS NIC card refreshes, network remediation, control room cleanup, data port security, and WiFi antenna remediation. Install and replace devices including Zebra scanners, cameras, UPS NIC cards, switches, servers, and related cabling. Coordinate with Deployment Support for project validation and issue resolution. Capture and submit required project deliverable photos and documentation. Package and prepare removed equipment for return shipment or disposal. Maintain clean and organized work areas throughout installations. Follow all client safety, security, and code of conduct requirements. Check in and out daily using project tracking systems and communicate project status updates. Technical Responsibilities Hardware installation and replacement. Basic networking and cabling. POS device support. Peripheral device installation. Equipment decommissioning. Cable management and labeling. Connectivity testing and validation. Inventory verification and equipment staging. Troubleshooting installation and deployment issues. Skills and Qualifications Experience with IT field services, desktop support, or deployment projects. Basic understanding of networking, POS systems, cabling and connectivity, and hardware installations. Ability to follow detailed installation instructions and project documentation. Strong communication and customer service skills. Ability to work in active retail environments with minimal disruption. Experience using ticketing systems, deployment tools, or project tracking systems preferred. Ability to lift and move equipment up to 50 lbs. with team assistance when required. Retail deployment experience preferred. POS installation experience preferred. Low‑voltage or structured cabling experience preferred. Experience with Zebra, Honeywell, Cisco, or UPS hardware preferred. Experience supporting large‑scale rollout projects preferred. Benefits The Company offers a comprehensive benefit package that you can elect into, including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), and FSA/HSA pre‑tax benefits. Equal Employment Opportunity CompucomStaffing, a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. #J-18808-Ljbffr Compucom Staffing