Senior Manager, GTM Systems

Overview We offer a flexible working policy that supports a healthy balance between personal and professional well‑being. This role requires in‑office presence on Tuesdays and Thursdays to collaborate, connect, and learn from peers while maintaining flexibility for meaningful work‑life balance. Responsibilities Owning GTM systems strategy, roadmap, and overall platform health. Translating business requirements into system design, configuration, automation, and workflow logic. Maintaining a prioritized systems roadmap aligned to GTM goals, data integrity, and cross‑platform dependencies. Identifying consolidation, integration, automation, and AI‑assisted workflow opportunities across the stack. Owning Salesforce architecture, governance, lifecycle definitions, routing logic, CPQ configuration, and approval workflows. Governing forecasting, engagement, and intelligence platforms (Clari, Salesloft, Gong, Seismic, Crossbeam, Slack) including hierarchy, mappings, sync logic, and workflow automation. Establishing data governance standards, enrichment workflows, hygiene rules, deduplication practices, and operational reporting. Setting AI guardrails for privacy, access, output quality, and change management while piloting and scaling AI‑powered features. Managing vendor relationships, renewals, license utilization, and platform evaluations (build/buy/integrate). Running a structured intake and delivery model with prioritization criteria, SLAs, and clear stakeholder communication. Partnering with Sales, BDR, SE, CS, RevOps, Finance, Deal Desk, Marketing Ops, and Enablement to ensure systems support GTM execution. Qualifications 6+ years of GTM systems, sales operations, or revenue operations experience, with at least 2 years in a lead or senior individual contributor capacity. Deep hands‑on Salesforce experience, configuration, automation (Flow), data modeling, and reporting. Salesforce Admin certification and APEX capabilities preferred. Direct experience with two or more of: Clari, Salesloft, Gong, Seismic, LeanData, CPQ/Revenue Cloud, or Clay. Demonstrable track record of adopting and deploying AI‑powered tools or workflows in a GTM or RevOps context, not just familiarity but hands‑on implementation. Genuine intellectual curiosity about AI and automation: you follow the space, form opinions, and act on them rather than wait for top‑down direction. Strong data orientation, you understand how systems connect, where data breaks down, and how to design for reliability. Demonstrated ability to translate ambiguous business needs into clear technical requirements and deliver against them. Experience managing or mentoring junior team members in a technical or operational function. Bonus: Prior experience in a B2B SaaS company with a complex, segmented GTM model. Bonus: Experience partnering with Sales Enablement to drive rep adoption of new tools, workflows, or process changes. Bonus: Depth of understanding that technical delivery without behavior change is incomplete. Bonus: Familiarity with Seismic, specifically how content architecture and CRM stage logic can be connected to reinforce the sales process. Bonus: Experience with partner ecosystem tooling (Crossbeam or similar) and how partner overlap data surfaces in a co‑sell or channel‑assisted GTM motion. Bonus: Experience evaluating or implementing AI agents, LLM‑powered workflows, or agentic automation in a GTM or RevOps context. Bonus: Hands‑on experience with AI features within Salesforce (Einstein), Gong, Clari, or Salesloft. Bonus: Familiarity with MEDDIC or similar sales methodology and how it surfaces in CRM field design. Bonus: Exposure to Marketing Automation platforms (Marketo, HubSpot) and lead lifecycle design at the systems level. Bonus: Salesforce CPQ or Revenue Cloud hands‑on experience. Benefits Creating an inclusive environment where you can help shape the culture. Providing a market competitive salary applied through a consistent process, equitable for all employees, and regularly reviewed based on industry data. Rewarding annual performance‑based bonus. Offering comprehensive Health, Vision, Dental, and Life Insurance, and a 401(k) Retirement Savings Plan with a company match up to 4%. Granting enhanced leave for expecting parents: 20 weeks 100% paid for primary leave and 10 weeks 100% paid for secondary leave. Providing flexible time‑off policy for vacation, volunteering, holidays, family, or personal recharge. Having multiple company wellness days each year to prioritize mental health. Providing access to RethinkCare, a global behavioral health platform that enhances personal well‑being, strengthens professional resilience, and empowers parental success. Compensation The overall US annual base salary range for this position is $165,000–$205,000 per year. Individual compensation depends on qualifications, experience, and location. This range does not include bonus, commission, or other benefits. Equal Employment Opportunity iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr iManage