Customer Service Rep (02958) - 608 Vandalia St

Customer Service Rep

Domino's Pizza in Collinsville, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 608 Vandalia St location. As a key member of our customer-focused organization, you'll play a crucial role in ensuring our customers have a great experience with every interaction.

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with additional tasks as needed, including cleaning and restocking supplies
• Lift and move items weighing up to 25 lbs. as required

Qualifications

• Strong communication skills with a friendly and professional demeanor
• Ability to follow directions and adhere to company policies and procedures
• Flexibility to work various shifts, including weekends and holidays
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Basic math skills for accurate cash handling and order processing
• Ability to thrive in a fast-paced environment while maintaining attention to detail
• Team player mentality with a willingness to assist colleagues as needed
• Positive attitude and an easy smile to enhance customer interactions
• Reliable transportation to and from work

Note: Candidates must be able to pass a pre-employment drug test and criminal background check.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.