Telecommunications Specialist III
Rigil
Telecommunications Specialist III
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
Role: Telecommunications Specialist III
About Rigil
Rigil is an award-winning, woman-owned, small business that specializes in technology consulting, strategy consulting and product development. We value teamwork and strive to build strong leaders.
Location: 6500 S MacArthur Blvd Oklahoma City, OK
Job Type: Full Time
Job Description
- Performs onsite, in person, walk-throughs of work areas to determine if additional resources or requirements are needed to fulfill customer experience.
- Manages and updates local work order tracking system, briefs Federal Staff on an Ad hoc basis about project concerns.
- Provides weekly activity reports on overall work performed.
- Resolves customer complaints and escalations.
- Evaluates, analyzes, develops or improves communication systems, procedures and requirements as outlined in the statement of work.
- Coordinates the installation of telephone and network positions.
- Works on inside and outside Telecom and Network infrastructure cable plant.
- Assists all Telecommunications Mechanics as requested.
- Installs, removes, maintains, modifies, troubleshoots and repairs voice and/or non-voice. communications systems including paging, alarm, analog and digital communications equipment
- Runs cables, installs connectors, etc. associated with telecommunications equipment for voice and non-voice circuits.
Minimum Qualifications
- Must be a high school graduate or equivalent
- Must have at least five years' experience in pulling wire cable to termination point, for installation of network positions, telephones, switches, etc.
- Four years' experience handling customer calls and interactions
- Experience at MMAC/FAA is preferred
Vacancy posted 4 days ago
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