ATM Technician (Waco, TX)

ATM Field Service Technician

Location: Waco Texas
Employment Type: Full Time
Pay: $25$35 per hour depending on experience

Position Overview

A provider of ATM and financial equipment service is seeking a field technician to support banking customers in the Waco area. You will install maintain troubleshoot and repair ATMs Interactive Teller Machines (ITMs) Teller Cash Recyclers (TCRs) and related cash-handling and banking equipment at customer sites. This is a hands-on field role for someone who can diagnose issues work independently and communicate clearly with customers.

Responsibilities

• Install service maintain and repair ATMs ITMs TCRs and related banking equipment.
• Diagnose and resolve mechanical electrical hardware connectivity and basic software issues.
• Perform preventive maintenance component replacements configuration and equipment testing.
• Respond to service calls document work accurately and keep customers informed.
• Maintain assigned tools parts inventory and service equipment.
• Provide customers with basic equipment guidance and troubleshooting support.

Qualifications

• At least two years of hands-on ATM service experience required.
• Experience with any ATM manufacturer or platform; hands-on ITM or TCR service experience is valuable.
• Strong mechanical and electrical troubleshooting skills and comfort using diagnostic tools and service applications.
• Ability to work independently in the field and manage a service route.
• Professional customer service and communication skills.
• Valid drivers license and ability to meet the physical demands of field service work.

Preferred Qualifications

• Experience across multiple ATM ITM TCR or other banking equipment platforms such as Hyosung NCR Diebold Glory or comparable systems.
• Experience servicing electronic security equipment such as access control alarms or video surveillance. Cross-training in electronic security may be available.
• Manufacturer training or certifications on relevant equipment.