General Manager
$220k - $245kTreehouse Sunnyvale, L.L.C.
General Manager – Upper Upscale/Lifestyle Hotel
Our dream General Manager is a proven thought leader, an experienced innovator and hospitality guru. They will oversee all aspects of the hotel’s daily operations, maximize revenue, and deliver outstanding guest experiences.
Responsibilities
- Maximize ROR and achieve key business metrics.
- Coordinate all daily operations and ensure service excellence.
- Represent the brand and support the Guidance Team’s objectives.
- Foster a positive, evolving workplace culture.
- Develop team members and build a cohesive, high‑performing staff.
- Maintain visibility with guests and staff, anticipating opportunities and challenges.
- Drive the hotel’s financial performance, balanced scorecard, and commercial strategy.
Qualifications
- Minimum 10 years of progressive hotel operations experience, including 3+ years as General Manager in upper‑upscale or lifestyle hotel.
- Proven track record in delivering performance across key business metrics and a balanced scorecard.
- Strong leadership, communication, and influencing skills in verbal, written, and presentation settings.
- Strategic thinker who balances autonomy and accountability.
- Business acumen and understanding of all commercial and financial hospitality aspects.
- Experience in developing, launching, and operating successful concepts.
- Flexible and willing to work in a 24‑hour operation.
About You
Passionate about leading operations teams, you have a strong track record in guest and team member engagement and financial performance. You excel in communication and thrive in a dynamic, hospitality‑driven environment.
Benefits
- Designed by Nature work environment
- Health & Wellness – competitive medical and EAP program
- Retirement planning
- Paid personal days
- Career advancement, including global opportunities and SH University professional development platform
- Team Member Recognition program with rewards and pay‑forward options
Pay Range
$220,000 - $245,000
Equal Opportunity Employer
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture and are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
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