Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2012 and currently lead a team of seven. My career with State Farm began in 1995 after college, starting in corporate as a Claims Representative. That experience gave me a strong foundation in customer service and helping people through important moments in their lives.

I graduated from Winthrop University and am married with two children and a grandchild. Ive lived in the Savannah area since the mid-90s and have long called Wilmington Island home. Outside of work, I enjoy boating, pickleball, and swimming.

Giving back to the community is very important to me. I stay involved with organizations such as the YMCA and St. Vincents Academy and support volunteer efforts including Relay for Life, Second Harvest, Folds of Honor, and the Frank Callen Boys & Girls Home.

Our agency offers quarterly team-building activities, office competitions, professional development opportunities, Simple IRA, health benefits, and a strong focus on work-life balance. We work hard, support one another, and make sure to have fun along the way.

Our culture is one of the things were most proud of. Weve built a close-knit, family-oriented team with a positive and encouraging environment. Im looking for someone who will contribute to that culturesomeone who values teamwork, positivity, and helping others. If youre looking for a supportive office where you can grow professionally while being part of a strong team, this could be a great fit for you.

ROLE DESCRIPTION:
Meridth Lamas - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.