Receptionist

Receptionist Position at Methodist Jennie Edmundson Behavioral Health Hospital

We are looking for a full-time Receptionist for our new Methodist Jennie Edmundson Behavioral Health Hospital in Council Bluffs, IA!

Work hours: Three 12-hour shifts; 7:30a-7:30p, 8a-8p or 9a-9p during the week with an occasional weekend shift.

What would you do in this role?

Perform general clerical duties in accordance with the office procedures of the facility.

Methodist Health System, the region's most established not-for-profit provider, has partnered with Acadia Healthcare, the nation's largest standalone behavioral health company, to open a new 96-bed inpatient behavioral health hospital in Council Bluffs, Iowa. This marks Acadia's first acute psychiatric facility in Iowa, expanding much-needed access to behavioral health services across Southwest Iowa and the Greater Omaha area. Just minutes from downtown Omaha, Council Bluffs blends small-town charm with city convenienceoffering affordable living, great schools, and a strong sense of communitymaking it an ideal location for this important new facility.

Opened in June 2026, Methodist Jennie Edmundson Behavioral Health Hospital offers a full continuum of inpatient and outpatient care for adults, seniors, and youth, including programs for mood disorders, dual diagnosis, geriatric psychiatry, child & adolescent care, PHP/IOP, and ECT. The facility will play a vital role in addressing the region's significant behavioral health bed shortage.

Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 253 plus behavioral healthcare facilities with approximately 11,200 beds in 38 states and Puerto Rico. With more than 23,500 employees serving approximately 75,000 patients daily, Acadia is the largest stand-alone behavioral health company in the U.S.

Acadia Healthcare's purpose is to Lead Care With Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation.

Essential Functions:

• Responsible for handling front office reception and general administrative duties.
• Serves visitors, vendors and other outside guests by greeting, welcoming and directing them appropriately.
• Notify facility personnel of visitor's arrival.
• Maintain security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
• Keep track of inventory and work with supply vendors to ensure a well-stocked office.
• Answer and transfer telephone calls or take messages.
• Handle facility inquiries and provide general information.
• Sort and deliver incoming mail and send outgoing mail.
• Copy, file and update paper and electronic documents.

Other Functions:

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements:

• High School diploma or equivalent required.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.