Manager - Housing Programs

Job Description

Job Description

Are you a dynamic leader with a passion for affordable housing and community development? Self-Help Enterprises (SHE) is seeking a Housing Rehabilitation Manager to lead a diverse portfolio of housing programs, including Housing Rehabilitation, Disaster Recovery, and Accessory Dwelling Unit (ADU) initiatives. This position offers the opportunity to guide a high-performing team, oversee complex federally and state-funded programs, and help expand safe, healthy, and resilient housing opportunities for communities throughout the Central Valley.

As the Housing Rehabilitation Manager, you will lead a team responsible for implementing Housing Rehabilitation, Disaster Recovery, and Accessory Dwelling Unit (ADU) programs that help community residents improve the health, safety, and livability of their owner-occupied homes. You will oversee program operations, including participant intake, underwriting, project completion, and compliance under a variety of federal, state, and local funding programs. Working closely with local jurisdictions, funding agencies, contractors, lenders, and internal staff, you will ensure programs are delivered efficiently, accurately, and in compliance with program requirements while meeting production goals and maintaining high standards of customer service.

The successful candidate is a collaborative and organized leader who can effectively manage multiple programs, priorities, and deadlines while developing and mentoring staff. You will possess strong leadership, organizational, and supervisory skills, exercise sound judgment, interpret complex regulations, and build productive relationships with community members, funding partners, contractors, and public and private agency officials. Exceptional attention to detail, communication, and problem-solving skills are essential to ensuring program quality, regulatory compliance, and successful outcomes.

RESPONSIBILITIES

• Lead and support a high-performing team by providing coaching, mentoring, training, and performance management to achieve program goals.
• Oversee daily operations, staff workload, and program performance to maintain quality, productivity, and compliance.
• Interpret and implement complex local, state, and federal regulations, ensuring alignment with SHE policies and funding requirements.
• Monitor program budgets, expenditures, contracts, production goals, and deliverables to ensure financial and program accountability.
• Review program files and oversee quality assurance activities to ensure complete, accurate, and audit-ready documentation.
• Implement and oversee marketing and outreach initiatives to support participant recruitment and increase program visibility.
• Collaborate with senior leadership on strategic planning, risk management, policy development, and program enhancements.
• Identify operational challenges and implement process improvements that enhance efficiency, compliance, customer service, and program delivery.
• Build and maintain collaborative relationships with local jurisdictions, funding agencies, contractors, lenders, community organizations, and other program partners.
• Foster a culture of excellence, transparency, accountability, and continuous improvement.
• Represent Self-Help Enterprises professionally with participants, public agencies, funding partners, and community stakeholders.

QUALIFICATIONS

• Proven leadership experience, preferably in housing programs, compliance, or nonprofit operations.
• Strong understanding of federal and state grant regulations (e.g., CDBG, HOME, CalHome, HPG, PLHA, etc.).
• Exceptional organizational and project management skills with the ability to prioritize competing demands, manage multiple projects, and meet deadlines.
• Exceptional attention to detail and accuracy while overseeing compliance, budgets, reporting, and program operations.
• Strong analytical and problem-solving skills with the ability to interpret and apply complex regulations, funding requirements, and organizational policies.
• Skilled in coaching, training, mentoring, and developing teams while fostering a collaborative and accountable work environment.
• Experience managing program performance, budgets, contracts, compliance requirements, and production goals.
• Ability to review program files, identify deficiencies, implement corrective actions, and ensure complete, accurate, and audit-ready documentation.
• Excellent written and verbal communication skills with the ability to build effective relationships with staff, contractors, funding agencies, community partners, and public officials.
• Strong decision-making skills with the ability to exercise sound professional judgment, maintain confidentiality, and resolve complex issues.
• Proficiency with Microsoft Office applications and database management systems.
• Commitment to SHE's mission and values, with a strong sense of integrity, accountability, and continuous improvement.

EQUAL OPPORTUNITY EMPLOYER