Program Manager - Locals Preferred

Program Manager Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking a Program Manager for one of our clients. Location: Santa Clara, CA - Hybrid Job Summary Targeting & Insights – Analyze consumption data, purchase history, CRM opportunities, and product lifecycle stages to identify high propensity accounts for upsell or refresh. Collaborate with Sales Ops and Marketing to align sales plays and targeting strategy. Provide account-level insights to Field Sales and Partners to support engagement. Program Execution & Metrics – Develop and manage inspection metrics and KPIs to measure program success. Apply strong data & analytical skills to measure KPIs around pipe‑gen, sourced ARR, marketing, and deal registration. Partner with Sales Leadership to track and drive execution of assigned targets. Deliver timely dashboards and reporting in collaboration with Sales Operations. Subscription Utilization & Adoption – Analyze customer usage of purchased subscriptions to identify adoption trends and risks. Surface low‑usage or non‑adopting accounts to Sales and Pre‑Sales teams for follow‑up. Support the development of customer health metrics to enhance renewals forecasting. Develop project timeline and landmarks using appropriate tools and techniques. Build and execute project work plans and revise as appropriate to meet changing needs and requirements. Run day‑to‑day operational aspects of a project and scope. Skills 4+ years of experience in sales or data analytics, strategy, or sales operations Familiarity with Salesforce CRM and working with large customer/account datasets Excellent communication and presentation skills with the ability to translate data into action Experience working cross‑functionally with Sales, Marketing, and Operations teams Proactive, structured, and outcome‑oriented #J-18808-Ljbffr Rootshell Inc